Business Transformation
Service Summary
Enable Business Transformation through Technology Innovation
Typical Benefits
- Increase Sales and Profitability
- Streamline and Strengthen Organisational Leadership
- Deliver Operational Efficiencies through Digital Transformation
- Maximise Shareholder Value
Overview
Review
Strategic Review Services, provide an impartial, independent analysis of your key business functions. The review includes a deep dive into the the following:
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Go-To-Market – marketing strategy including product proposition, pricing structures and distribution channels to optimize your market presence.
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Operational Strategy – reviewing your ‘book to bill’ processes, supply chain & asset management, security & risk management, operational governance & compliance and the role of automation in streamlining your operations for peak efficiency.
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Talent Management – leadership review, effective staff recruitment, productivity, retention and engagement strategies to foster a motivated and innovative workforce.
- Corporate Strategy – Financial performance analysis, opportunities for shareholder value enhancement, revenue & EBITDA growth, cash collection and cost management.
Advise
Our Advisory Services make specific business change recommendations arising from a Strategic Review and will encompass:
- Go-To-Market – updating your product portfolio to maximise recurring sales without cannibalising existing product revenue, marketing content management strategy to reflect the revised products catalogue and customer value propositions. Automating campaign management, boosting SEO performance, lead nurturing and sales conversion, direct & indirect sales channels management, automated customer proposal creation and electronic order processing.
- Operational Strategy – automated order fulfilment, staff utilisation & process streamlining, supply chain rationalisation, regulatory compliance & security risk mitigation and optimised customer engagement options
- Talent Management – organisation restructuring, effective staff development and engagement options, staff performance management and associate network staffing opportunities
- Corporate Strategy – M&A execution and integration, distressed asset turn around, investment and growth funding options, shareholder transition planning
Consult
We provide ongoing consultancy to help deliver business transformation initiatives including technology and organisational change:
- Go-To-Market – new product introduction consultancy, marketing in/out sourcing options, content management options, company wide branded document templates, marketing and sales process automation and CRM technology modernization
- Operational Strategy – Individual productivity & team collaboration systems transformations, ERP systems modernisation, professional & managed services automation, third party systems integrations, security and compliance systems configuration and audit preparation
- Talent Management – attend leadership and senior staff recruitment interviews, implement effective staff engagement, incentive and retention processes and systems, assist with staff performance management issues, identify third party associate network delivery options
- Corporate Strategy – M&A customer and staff transition, M&A systems integration and data migration, business performance and data analytic systems optimisation
Our Requirements of You
- Enhanced business capability through technology
- Nurture a culture of engaged people, delivery and achievement
- Refined definition of current state, desired future state, and how to get there
- Facilitate better alignment to business strategy and plan
- Avoid project stoppages due to lack of senior buy-in
- Effectively manage scope creep
- Reduce complexity and create simplicity
- Overcome resistance and drive adoption
- Reduce risk of delays or costs due to business not being ready or prolonged dual running
- Reduce time wasted to deliver value, with prioritised delivery of the right things at the right time
- Reduce effect of detractors
Our Commitments to You
- Provide support throughout service delivery using our World Class Professionals and Subject Matter Experts
- Provide high quality deliverables in a timely manner and in line with agreements upon engagement with the client
- Provide deep insights and genuine value-add in all possible areas throughout the engagement
- Provide progress updates and feedback at regular intervals, agreed in advance or at the engagement ‘kick off session’
- Respect all personal and professional development of client team members throughout the engagement
Deliverables
- Strategic Review
- Business Case
- Product Development Plan
- Operational Delivery Plan
- Leadership and Staff Recruitment
- Delivery Execution
Focus In On: Responsible for Digital Business Transformation
New Areas of Value:
Direct positive impact on internal and external customer satisfaction
Increased credibility, confidence and influence across the business
More consistent and sustainable profitability and business growth
Driving a culture of innovation for easier and faster adoption of future digital trends
Increased customer acquisition, advocacy and lifetime value
More satisfied and engaged employees with increased retention and productivity
Successful, timely delivery of evidence-based digital transformational outcomes; beyond digitisation
Improved business agility and ability to rapidly respond to change and opportunity
Effective delivery against financial targets
Improvements around:
Cynicism, lack of buy-in and resistance to change
Lack of exec sponsorship and ownership
Lack of availability of the right people at the right time across both business and technology areas
Lack of agreement of transformation governance and stakeholder understanding leading to a fragmented approach
Lack of process and technical integration strategy making the overall solution less efficient
Poor data strategy resulting in siloed, incomplete and poor quality data
Conflict between perception and reality of digital skills, tools, methods and talent required and available
Lack of transformation, change and agility mindset in leadership
The IT function is not aligned to the digital business strategy and vision
