Digital transformation of Audi Cam into an eCommerce platform

The Managing Director of Volkswagen Group UK instructed the Audi retail network to offer customers the choice to spread the cost of any vehicle repair work across a number of interest-free instalments or to pay straight away if preferred and with or without pre-agreed costs, directly within their personalised Audi Cam. These options built on...

Skills:

digital Change eCommerce agile integration user experience transformation
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UX and Service Design Consulting

End-to-end UX consulting from strategy, research, presenting, design, testing, measuring and reporting.

Delivery Skills:

service design UX UX Design UX Research business analysis Business Content Design Information Architecture Big Data CRM Digital Marketing Go to market strategy
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Creating a Digitally Transformed Business Organisation

The CIO of a Fortune 500 firm needed to ensure that his aggressive multimillion dollar investment into digital transformation would transform the technically agnostic business organisation into an effective digitally fluent group. The pandemic had forced this leading organisation to suddenly invest heavily in new digital tools to ensure business owners could be effective and...

Skills:

Artificial intelligence and Machine learning Big Data augmented reality Business & Operational Analysis Business Change Frameworks Blockchain Business Content Design coaching Business Simulation Data Visualisation digital transformation cloud technologies Industrial IoT Leadership Coaching Microsoft Teams organisational transformation Project Planning and Delivery
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Systemic Mentoring Practice of Financial Shared Service Centre

We had mentoring engagement to conduct a business turnaround, and provided techniques to reshape and revitalize the business. We were mentoring process optimization of Financial Shared Service Centre with ERP (such as SAP, Oracle and more) implementation and roll-out project. The typically centralised processes had been supported by ERP functionality in the central finance system...

Skills:

3rd party delivery process
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Business improvement diagnostic

Diagnostic to understand your business, engage your people and identify key improvement areas.

Delivery Skills:

lean business process process improvement Value Stream Mapping (VSM) Operational Excellence Business transformation
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