Operations Management Mentoring & Development
Identify needs for development of Operations Management Staff to deliver the business strategy - Deliver Mentoring to develop Ops Management in line.
Enhancing SME Support: A Strategic Approach to Value Demonstration and Continuous Improvement
A local university, upon the completion of an EU-funded project, needed to demonstrate the project’s value to its funders and sought ways to enhance its support to Small and Medium Enterprises (SMEs) in the future.
Ringfence Information Fitness Assessment
Conduct a baseline, diagnostic assessment into all aspects of an organisation's information fitness to identify any gaps and associated options for improvement.
Effective outsourcing / offshoring
Woven Solutions is a boutique business process outsourcer (BPO) servicing over 800 clients from 4 UK & 2 overseas locations. They had acquired a specialist overseas organisation and so wanted to take advantage of these skills across the group and gain the benefits of offshoring. The key to successful outsourcing of any kind is to...
Operational Readiness
Both organisations had existing business units that dealt with customer interactions for their own Business Retail Water Clients – these were to be transitioned to the new site & systems, with minimal BAU impact. The new business was to take the best of the existing operations, but was built around a new way of working...
Business Operations Transformation and SOC 2 Operational Compliance
A Data Analytics start-up required a re-structuring of tech and non-tech operations to set themselves ready for a SOC 2 Type 2 audit and aim to receive an attestation report that leadership could then use in conversations with potential customers as well as investors. The challenge presented was to keep the organisation flat, without having...
Product Management Transformation and ISO-27001/SOC 2 Operational Compliance
A small Fintech required change in the way they were developing their products and solutions since moving from exclusively providing Open Banking Payments APIs, to adding to their portfolio front-end solutions in the form and shape of Mobile Payments Apps (integrated with their existing APIs), obviously supporting both iOS and Android platforms. At the same...
Business improvement diagnostic
Diagnostic to understand your business, engage your people and identify key improvement areas.
