Strategic digital transformation consulting
Transformation Consultant and Interim Manager
Business consulting in Transformation through Operational Excellence, Lean & Six Sigma, Systems integration, Project Management and Advisory
Operations Management Mentoring & Development
Identify needs for development of Operations Management Staff to deliver the business strategy - Deliver Mentoring to develop Ops Management in line.
Enhancing SME Support: A Strategic Approach to Value Demonstration and Continuous Improvement
A local university, upon the completion of an EU-funded project, needed to demonstrate the project’s value to its funders and sought ways to enhance its support to Small and Medium Enterprises (SMEs) in the future.
Ringfence Information Fitness Assessment
Conduct a baseline, diagnostic assessment into all aspects of an organisation's information fitness to identify any gaps and associated options for improvement.
Effective outsourcing / offshoring
Woven Solutions is a boutique business process outsourcer (BPO) servicing over 800 clients from 4 UK & 2 overseas locations. They had acquired a specialist overseas organisation and so wanted to take advantage of these skills across the group and gain the benefits of offshoring. The key to successful outsourcing of any kind is to...
Operational Readiness
Both organisations had existing business units that dealt with customer interactions for their own Business Retail Water Clients – these were to be transitioned to the new site & systems, with minimal BAU impact. The new business was to take the best of the existing operations, but was built around a new way of working...
