The COO of IIED needed to align stakeholders on a compelling technology strategy that both charts a clear multi-year roadmap and positions the organisation to be responsive to disruptive technological change
Providing product clarity and direction through business capability modelling, analysis and innovation.
Client executives and trustees were struggling to understand the objectives and product direction of a proposed ‘participatory model’ and customer experience, despite considerable investment and supporter research. Impacting buy-in for a business and digital transformation that would help modernise the organisation. The programme had been running for 5 years (through the pandemic), at considerable expense,...
UX and Service Design Consulting
End-to-end UX consulting from strategy, research, presenting, design, testing, measuring and reporting.
Turnaround of a loss making heritage and educational charity
I was drafted in as an Interim GM to a charity that manages the world’s oldest mechanised paper mill with a visitor centre where they provide educational programs. The charity turned out to be £2.6M in debt with the banks chasing them as well as having a CVA to contend with. They were approximately three...
Case Study 1: Amply Assuring Assessor™ from Cybility Improves Charity’s Cyber Resilience
I am Paul Stanyer of PS Tech, a fast-growing MSP in East Sussex, with clients across the UK in various sectors. Our association with Cybility Consulting arose from an urgent requirement for one of our clients. A medium-sized charity we collaborate with expressed the need for a thorough cybersecurity review. Although I was drawn to...
Cybility’s virtual Chief Information Security Officer (vCISO)
Get trusted security leadership with a dedicated virtual CISO to guide your strategy and operations. Our retained engagement offers tailored expertise when you need it.
Ringfence Information Fitness Assessment
Conduct a baseline, diagnostic assessment into all aspects of an organisation's information fitness to identify any gaps and associated options for improvement.
Business Transformation
Transformation from a regional or franchise model into a centralised structure, with a new operating model. Enables delivery of efficiencies of scale and cost savings, establishes standardisation and consistency for an improved customer experience when dealing with larger clients across geographies. Aligns skillsets and clarifies decision making and accountabilities.
Organisation’s First Steps in Digital Procurement
Charity had onerous steps for buying routine, low value purchases and needed to release key colleagues from admin tasks. The main ‘purchase to pay’ cycle was undertaken by the requisitioner, meaning that high-value roles including specialist researchers and scientists were tied up in the administration of raising purchase orders. The current system made it difficult...
