UX and Service Design Consulting

End-to-end UX consulting from strategy, research, presenting, design, testing, measuring and reporting.

Delivery Skills:

service design UX UX Design UX Research business analysis Business Content Design Information Architecture Big Data CRM Digital Marketing Go to market strategy
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IoT Solutions for Energy Efficient Buildings

The client, a commercial real estate services company, was responsible for overseeing the leasing & operations of several large multi floored commercial building spaces spread across cities and zones. The client had expressed concerns about several issues in managing these geographically spread locations and more specifically on rising energy costs and also the need to...

Skills:

Industrial IoT ESG 3rd party & Open Data Acquisition Concept Development CTO
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Scaled Agile Framework (SAFe®) Accredited Training Delivery

My client was spending an inordinate amount of money sending staff on public courses that were expensive.  General feedback from attending public courses was there was no relation or context to the candidates own business and ways of working.  Courses deemed as “poor value”.

Skills:

Agile coaching Agile implementation coaching and mentoring
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Scaled Agile Framework (SAFe®) Implementation

The client is on a journey to implement the full SAFe® methodology in order to realise the full benefit of Agile delivery in a complex environment and programme.  Requirement was for a SAFe® Practice Consultant (SPC6)

Skills:

Agile coaching Agile implementation coaching and mentoring agile transformation Business Change Management & Communication Benefits Management change management Continuous Improvement
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Scaled Agile Framework (SAFe®) Implementation

The client is on a journey to implement the full SAFe® methodology in order to realise the full benefit of Agile delivery in a complex environment and programme.  Requirement was for a SAFe® Practice Consultant (SPC6)

Skills:

Agile coaching Agile implementation coaching and mentoring agile transformation Business Change Management & Communication Benefits Management change management Continuous Improvement
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Leading Tech from zero to Series A funding award

A startup I was introduced to was facing a critical challenge as it lacked a Chief Technical Officer (CTO) and encountered difficulties in advancing its technology portfolio beyond the initial proof of concept stage. Notably, the company operated within the digital health sector, offering hardware designed for ECG readings. The company aspired to expand its...

Skills:

CTO Software as a Service (SaaS) human centred design UI Design
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IdeaAlchemy: Transforming Raw Ideas into Golden Opportunities

IdeaAlchemy brings concepts to life, creating from initial idea into a fully operational proof-of-concept model, using research-backed methodologies to validate your vision, mitigate risks, and unlock investor interest

Delivery Skills:

user experience User Research prototype user centred design user journey User-centered Design Project Management Customer Relationship Management
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Reinvigorating a dormant project

The client was losing money on an onboarding and risk management platform due to the complexity of its build. At some point the firm had built and Azure platform with the intention of building D365 applications, starting with a CRM system. The next stage was to transfer the legacy onboarding system into D365 and had...

Skills:

business and it operational processes project management agile delivery Stakeholder Engagement Solution development Risk Management
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