In early 2015, NHS Blood and Transplant (NHSBT) faced significant challenges due to an aging core IT system (“Pulse”) that supported its national blood supply chain. The system had become a risk due to its reliance on a single supplier and its limited ability to support modern digital capabilities. As part of a wider digital...
National Quebec’s food label business process redesign
The project involves strategically redesigning Aliments du Québec’s operational processes, integrating advanced digital tools to enhance efficiency, traceability, and customer experience. The objective is to future-proof operations, aligning with evolving market expectations for sustainability, transparency, and rapid adaptability by 2025.
Cyber Essentials Certification
Cyber Essentials is an effective, Government backed scheme. Deigned to help organisations, whatever the size, manage and employ security measures against a whole range of the most common cyber attacks.
Cyber Essentials Certification
Cyber Essentials is an effective, Government backed scheme. Deigned to help organisations, whatever the size, manage and employ security measures against a whole range of the most common cyber attacks.
DWP Service Transformation
DWP needed to transform the Pension Credit service, which was outdated and inefficient. The service was purely agent-facing, meaning citizens could only apply via phone or paper mail—both error-prone methods. A 30-year-old legacy application was being decommissioned, costing £5 million annually to maintain and difficult to update.
Creating turn-around change culture and huge productivity enhancements in a Regulatory Government environment.
MHRA Devices were facing financial cutbacks, from reduced productivity, a huge source of data all in paper pink slips and archives (of over 150 full London buses worth) stored in libraries. Each time an investigation in to a device or medical implement that had been regulated arose it would take 6-8 weeks minimum – often...
Transformation Consultant and Interim Manager
Business consulting in Transformation through Operational Excellence, Lean & Six Sigma, Systems integration, Project Management and Advisory
IT Operations Improvement
New IT Solutions Director needed to streamline way of working with a challenging workforce in transition.
