Providing services to 291,775 residents Central Government funding decreasing by 60% from 2010 – 2020 87% of residents already online and have a 24/7 expectation Committed to modernising how residents access council services Realisation that delivery practices must change to achieve this In late 2015 the council stood up #DigitalStockport and the Digital By Design...
Addressing cross functional inefficiencies through business architecture, analysis and process improvement.
The clients executive team recognised that cross-cutting inefficiencies were impacting performance and success in achieving the Corporate Strategy. The organisation were going through a transformation, introducing a Target Operating Model (TOM) and Organisational Design (OD). They requested help identifying the inefficiencies and opportunities for improvement in the areas of Corporate Strategy and Governance & Assurance.
Replacing outdated ICT (Information and Communications Technology) throughout business
The client is very safety-conscious, which results in a lot of resistance to change – we know what we do now is safe, and anything different represents a risk. This manifests in ICT – the attitude “if it ain’t broke, don’t fix it” means that servers, operating systems, networking equipment, databases and apps were all...
UX and Service Design Consulting
End-to-end UX consulting from strategy, research, presenting, design, testing, measuring and reporting.
Scaled Agile Framework (SAFe®) Accredited Training Delivery
My client was spending an inordinate amount of money sending staff on public courses that were expensive. General feedback from attending public courses was there was no relation or context to the candidates own business and ways of working. Courses deemed as “poor value”.
Enhancing SME Support: A Strategic Approach to Value Demonstration and Continuous Improvement
A local university, upon the completion of an EU-funded project, needed to demonstrate the project’s value to its funders and sought ways to enhance its support to Small and Medium Enterprises (SMEs) in the future.
IdeaAlchemy: Transforming Raw Ideas into Golden Opportunities
IdeaAlchemy brings concepts to life, creating from initial idea into a fully operational proof-of-concept model, using research-backed methodologies to validate your vision, mitigate risks, and unlock investor interest
Agile Implementation and Coaching to UK Joint Biosecurity Centre (Covid19)
The Accelerated Capability Environment (ACE) is the UK Government Framework to solve fast changing digital and technological challenges facing national security agencies. ACE brings together expertise from industry to innovate collaboratively and deliver front-line mission impact at pace. The environment was highly politically charged, necessitating rapid solutions and answers to life saving critical situations....
Innovation for a technological consultancy
The client is a traditional technically based consultancy. The problem they had was that their offering was based on simply improving their customers operations by simply implementing new methods. Typically, helping the client to push their staff to achieve higher targets through efficiency and technology. This organisation realised that simply doing this often did not...