On Time Delivery Performance

I was engaged as a consultant to address declining on-time delivery rates at a manufacturing facility in Italy in the Marine industry. Delivery performance was at 53%, the lowest amongst its sister sites in Europe and causing concern commercially and on the board .

Skills:

lean Leadership Coaching Business & Operational Analysis Stakeholder Engagement
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AI impact on business strategy

Limetrack, a climate tech startup want to know how to integrate AI into their strategy to strengthen their proposition.  If AI is included then what are the considerations to ensure success of the investment?  

Skills:

Artificial intelligence and Machine learning Business & Operational Analysis Business Change Frameworks Business Strategy IT Strategic Planning facilitation
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Create more loyal profitable customers

Sedex, a membership organisation focused on sustainable business and supply chain accountability, struggled to differentiate the needs of various customer segments. This hindered their ability to tailor service offerings and delivery. Their sporadic attempts at obtaining customer feedback were not operationalised, and while they desired a Customer Experience (CX) plan, its alignment with business goals...

Skills:

B2B business and it operational processes Business Case Business Change Management & Communication consulting customer experience strategy Customer Personalisation Delivery management digital transformation Operational Excellence
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Developing Medical Device Diagnostic Products at a CRO

Our client was a multinational molecular testing company in academic and pharmaceutical research. They had a technology that had the potential to be scoped into a diagnostic device in a secondary healthcare setting. They wanted to develop the technology, validate it, and submit it for regulatory approval. Once created, the technology had to be transferred...

Skills:

account management agile delivery analytics biotechnology compliance Continuous Improvement Business Planning Cost-benefit analysis customer experience Data Management Data Analysis Implementation Planning innovation management Project Management ISO 9001:2015 Quality Management System consultancy Strategy - business, project and experiences stakeholder management
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Change Readiness Diagnostic & Plan (Prosci Methodology)

Worked as Change Advisor/Consultant for a SaaS company that provides profit and margin improvement software to manufacturing companies with complex product portfolios. For the software to be utilised effectively, it required a significant amount of behaviour change by the Sales organisation as the way customers were segmented was very different and the emphasis shifted from...

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