Business improvement diagnostic
Service Summary
Diagnostic to understand your business, engage your people and identify key improvement areas.
Typical Benefits
- Full understanding of current state of operations
- Core areas of improvement identified and prioiritised
- Engagement of your people in your change programme
- Insights into leadership inner circle
- ROI identification of 5-50:1
- Scalable improvement programme involving your people
Overview
2-4 week initial engagement
Typically follow a ‘Value Stream’ approach
Involve as many people as feasible to map the current state
Our Requirements of You
Ensuring an executive sponsor from your organisation is allocated to the engagement, communicates the rationale behind it and signs off any ‘Terms of Reference’. * Assisting in all possible ways to ensure that a contract, (and confidentiality agreement where necessary) is in place, in advance of any work commencing. * Ensuring all support is in place and access is granted for all and any required data, processes, policies, meeting rooms and nominated resources to enable successful delivery of the engagement. * Ensuring sponsor availability within the agreed timeline, to resolve any significant issues that may impact the timely completion of the engagement, if not resolved in a timely manner.
Our Commitments to You
Provide support throughout service delivery using our World Class Professionals and Subject Matter Experts * Provide high quality deliverables in a timely manner and in line with agreements upon engagement with the client [Any changes to this will be mutually agreed in writing, in advance, between all involved parties] * Provide deep insights and genuine value-add in all possible areas throughout the engagement * Provide progress updates and feedback at regular intervals, agreed in advance or at the engagement ‘kick off session’ * Respect all personal and professional development of client team members throughout the engagement
Deliverables
- Full diagnostic with key improvement areas identified and prioritised
- Delivery schedule in line with organisational capacity for change
- Role model employees identified to support future transformational activity
Available Service Engagement Model
Project Based Engagement
Project based engagements operate on the basis of agreeing work and any outcomes or milestones for delivery in advance of commencement of any engagement in a ‘Statement of Work’. Prices are fixed for the agreed deliverables and should changes be required, these may incur changes to delivery costs. Payment for Project Based Engagements are agreed on a case-by-case basis, giving consideration to risk, contract value, client payment history, relationship longevity and duration.
