Situation: A Partnership Deal had stalled between a global professional services firm and a global telecoms client as they were uncertain how our two organisations could work together effectively in a new domain (healthcare industry vertical) and what types of connected healthcare propositions we would jointly take to market. I received the call to help...
Developing Medical Device Diagnostic Products at a CRO
Our client was a multinational molecular testing company in academic and pharmaceutical research. They had a technology that had the potential to be scoped into a diagnostic device in a secondary healthcare setting. They wanted to develop the technology, validate it, and submit it for regulatory approval. Once created, the technology had to be transferred...
Transforming Healthcare Relationship Management Using salesforce CRM
This project aims to deliver an imperative way to streamline patient management processes. The Organization decides to leverage Salesforce Service Cloud to enhance patient engagement and build a comprehensive dashboard for tracking patient appointments. Some of the major problems that bore the solution was to Identify challenges in patient management within the healthcare industry, including...
UX and Service Design Consulting
End-to-end UX consulting from strategy, research, presenting, design, testing, measuring and reporting.
Reimagining Healthcare
This international healthcare company was struggling to break into the digital therapeutics market. Its digital products were getting poor reviews and were underperforming against competitors. Everyone involved had a clear passion, but what needed to be done and who should do it was unclear, causing confusion and friction.
Enhancing Healthcare Services: A User-Centred Digital Transformation Journey
In an era marked by rapid technological advancements, it’s no surprise that even organisations dedicated to public health and quality assurance are embracing digital transformation. The Care Quality Commission (CQC), a regulatory body overseeing healthcare standards, embarked on a transformative journey driven by technology. However, they soon realised that technology alone was not enough to...
Cybility’s virtual Chief Information Security Officer (vCISO)
Get trusted security leadership with a dedicated virtual CISO to guide your strategy and operations. Our retained engagement offers tailored expertise when you need it.
IdeaAlchemy: Transforming Raw Ideas into Golden Opportunities
IdeaAlchemy brings concepts to life, creating from initial idea into a fully operational proof-of-concept model, using research-backed methodologies to validate your vision, mitigate risks, and unlock investor interest
Ringfence Information Fitness Assessment
Conduct a baseline, diagnostic assessment into all aspects of an organisation's information fitness to identify any gaps and associated options for improvement.
Transforming Healthcare: Modernising IT Infrastructure and Data Strategy at Circle Health Group
BMI Healthcare, one of the UK’s largest private healthcare providers, was grappling with the effects of years of underinvestment. The company was dealing with outdated IT infrastructure and applications, a lack of a cohesive Digital/IT Strategy, ineffective business relationships, and disjointed, fragmented, and siloed datasets.