AI impact on business strategy

Limetrack, a climate tech startup want to know how to integrate AI into their strategy to strengthen their proposition.  If AI is included then what are the considerations to ensure success of the investment?  

Skills:

Artificial intelligence and Machine learning Business & Operational Analysis Business Change Frameworks Business Strategy IT Strategic Planning facilitation
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Create more loyal profitable customers

Sedex, a membership organisation focused on sustainable business and supply chain accountability, struggled to differentiate the needs of various customer segments. This hindered their ability to tailor service offerings and delivery. Their sporadic attempts at obtaining customer feedback were not operationalised, and while they desired a Customer Experience (CX) plan, its alignment with business goals...

Skills:

B2B business and it operational processes Business Case Business Change Management & Communication consulting customer experience strategy Customer Personalisation Delivery management digital transformation Operational Excellence
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Set up multi-year partnership with a client in a new industry vertical

Situation: A Partnership Deal had stalled between a global professional services firm and a global telecoms client as they were uncertain how our two organisations could work together effectively in a new domain (healthcare industry vertical) and what types of connected healthcare propositions we would jointly take to market. I received the call to help...

Skills:

Business Development Value Proposition Design Partnerships Development Stakeholder Engagement Business transformation agile delivery Team Leadership
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Developing Medical Device Diagnostic Products at a CRO

Our client was a multinational molecular testing company in academic and pharmaceutical research. They had a technology that had the potential to be scoped into a diagnostic device in a secondary healthcare setting. They wanted to develop the technology, validate it, and submit it for regulatory approval. Once created, the technology had to be transferred...

Skills:

account management agile delivery analytics biotechnology compliance Continuous Improvement Business Planning Cost-benefit analysis customer experience Data Management Data Analysis Implementation Planning innovation management Project Management ISO 9001:2015 Quality Management System consultancy Strategy - business, project and experiences stakeholder management
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Transforming Healthcare Relationship Management Using salesforce CRM

This project aims to deliver an imperative way to streamline patient management processes. The Organization decides to leverage Salesforce Service Cloud to enhance patient engagement and build a comprehensive dashboard for tracking patient appointments. Some of the major problems that bore the solution was to Identify challenges in patient management within the healthcare industry, including...

Skills:

process mapping process automation process improvement agile delivery SalesForce Administration business analysis
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UX and Service Design Consulting

End-to-end UX consulting from strategy, research, presenting, design, testing, measuring and reporting.

Delivery Skills:

service design UX UX Design UX Research business analysis Business Content Design Information Architecture Big Data CRM Digital Marketing Go to market strategy
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Reimagining Healthcare

This international healthcare company was struggling to break into the digital therapeutics market. Its digital products were getting poor reviews and were underperforming against competitors. Everyone involved had a clear passion, but what needed to be done and who should do it was unclear, causing confusion and friction.

Skills:

Qualitative Research Quantitive Research Gap Analysis user centred design user journey
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