Personalisation 3000 plus orders a day

Explored new opporuntiies within the world of merchandising and personalisation, ended up partnering with ITV & ITV Global.

Skills:

Customer Personalisation business and it operational processes Large Projects lean E-Commerce Commercial Strategy
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Website Re-platform B2B & DTC

Headed up the companies eCommerce team. Identified that the current websites & platform were not aligned to our competitors (eg not mobile first, headless or cloud) nor business vision (international). I could compare our current website to an old vintage car, will get you there eventually but time, energy in maintaining and cash invested isn’t...

Skills:

B2B eCommerce website improvement Website Design Web Development Large Projects business and it operational processes Finance Transformation Financial Analysis
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B-Corp Certification

Having created, communicated and developed the companies brand strategy one particular value I was passionate about was around “caring about our people and the world we live in” to underpin this value I setup our own Sustainability committee along with a dedicated resource hub on our website for comms purposes. Having established a team and...

Skills:

major project People Management people strategy
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Relocation of Distribution Centre

Led the strategic decision to purchase a distribution center in Milton Keynes due to profitability and cash liquidity.

Skills:

Business & Operational Analysis business and it operational processes Business Strategy Cost Optimization Financial Management
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Navigating the Complexities of Omnichannel Retail Transformation

To drive sales and profit growth, a £100M multi-channel fashion company sought to implement a new retail omnichannel software suite, aiming for a seamless cross-channel customer experience, integrated analytics, and a unified supply chain and logistics. The company operated across a siloed store, ecommerce and wholesale structure, with separate IT systems, management and communication channels....

Skills:

digital transformation Stakeholder Engagement Omni-Channel Business Change Management & Communication Consultancy Project Management
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Igniting Creativity and Collaboration: Steering Teams towards Efficiency and Business Growth

An FMCG company with an extensive lineup of over 15 brands, produced across three plants, was encountering difficulties. Its vast portfolio and diverse efforts spread across multiple projects resulted in insufficient funds for ATL and BTL initiatives to drive key brands. Internal teams were primarily focused on their individual objectives, leading to a lack of...

Skills:

Workshop facilitation Remote workshop facilitation creative problem-solving Process Analysis Business & Operational Analysis leadership Consumer Goods
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Revitalizing Brand Vision and Strategy: A Journey of Regional Transformation and Growth

An FMCG brand in the European and Australasian marketplaces was facing challenges due to a lack of clear vision, positioning, and portfolio strategy. This resulted in confusion regarding packaging design, product lineup, and communication strategy.

Skills:

Brand Strategy Product Vision/Strategy Team Leadership Workshop facilitation Portfolio Management Campaign Strategy Strategic Communications Consumer Goods
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Organisational Change Journey

The client is a Japan-owned high-street retailer organisation that operates 37 stores across 10 European markets. Their headquarter is in London and the new GM had just created a brand new leadership team, bringing in senior-level expertise from outside the business to help drive a business turnaround, increase profitability and launch a new strategy.

Skills:

Organisational Development Behavioural Change Business Change Management & Communication Workshop facilitation leadership development TOM (Target Operating Model)
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Ringfence Information Fitness Assessment

Conduct a baseline, diagnostic assessment into all aspects of an organisation's information fitness to identify any gaps and associated options for improvement.

Delivery Skills:

Consultancy Data Governance CIO Data Quality Risk Management
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