Led the strategic decision to purchase a distribution center in Milton Keynes due to profitability and cash liquidity.
Navigating the Complexities of Omnichannel Retail Transformation
To drive sales and profit growth, a £100M multi-channel fashion company sought to implement a new retail omnichannel software suite, aiming for a seamless cross-channel customer experience, integrated analytics, and a unified supply chain and logistics. The company operated across a siloed store, ecommerce and wholesale structure, with separate IT systems, management and communication channels....
Igniting Creativity and Collaboration: Steering Teams towards Efficiency and Business Growth
An FMCG company with an extensive lineup of over 15 brands, produced across three plants, was encountering difficulties. Its vast portfolio and diverse efforts spread across multiple projects resulted in insufficient funds for ATL and BTL initiatives to drive key brands. Internal teams were primarily focused on their individual objectives, leading to a lack of...
Revitalizing Brand Vision and Strategy: A Journey of Regional Transformation and Growth
An FMCG brand in the European and Australasian marketplaces was facing challenges due to a lack of clear vision, positioning, and portfolio strategy. This resulted in confusion regarding packaging design, product lineup, and communication strategy.
Organisational Change Journey
The client is a Japan-owned high-street retailer organisation that operates 37 stores across 10 European markets. Their headquarter is in London and the new GM had just created a brand new leadership team, bringing in senior-level expertise from outside the business to help drive a business turnaround, increase profitability and launch a new strategy.
Ringfence Information Fitness Assessment
Conduct a baseline, diagnostic assessment into all aspects of an organisation's information fitness to identify any gaps and associated options for improvement.
Price reposition and promotion rationalisation – Bensons for Beds
CEO wanted to understand promotional spend and ROI….. Promotions are a huge part of sales participation in the bed & mattress marketplace – they provide something to shout to customers about and give a timed call to action. However, its very difficult to determine which promotions add value or drive a return on investment. For...
Transforming Retail through Technology Innovation: Empowering Flexible Products and Regulatory Compliance
A top 10 UK clothing and footwear digital retailer with a Home proposition sought to revolutionize their credit platform and explore the possibility of building their own. Their existing credit business was not aligned with market standards and faced regulatory challenges, particularly regarding 28-day statement cycles. Additionally, the client aimed to deliver a credit proposition...
Review of contact operating model
The Body Shop want to be best in class across all markets in which they operate. They want to offer a service that surprises and delights customers and wanted to create a plan specifically around the contact model that achieves this ambition through their outsourced partner.
