An IT services business was struggling to grow sales and revenue to maximise shareholder value. It urgently needed to modernise its product portfolio and service capabilities to shift emphasis from its traditional project delivery to managed services to improve its recurring revenues ratio. This required a wholesale refresh of its “go to market” and operational...
Large Scale Data Centre Transformation Programme
A large IT services MSP had grown via acquisition, resulting in data centre footprints spanning 7 facilities across the UK. To realise synergy savings, a plan was devised to close 5 of these data centres and consolidate down to just 2 strategic facilities in London and Birmingham resulting in an annual operating saving of £2.5M.
MBA – Management Challenge with Fujitsu
In 2010, the cloud computing was very new concept in the market. Fujitsu asked me to develop a new strategic and marketing direction for this new business. The challenge to be addressed was how business needs to evolve to match the delivery of agile IT and furthermore how Fujitsu needs to develop its services offerings...
Reimagining Healthcare
This international healthcare company was struggling to break into the digital therapeutics market. Its digital products were getting poor reviews and were underperforming against competitors. Everyone involved had a clear passion, but what needed to be done and who should do it was unclear, causing confusion and friction.
Reinvigorating Educational Tech
Whilst this platform was a staple for students preparing for their GCSEs during the C19 pandemic, it was beginning to fall behind competitors.
Cultivating a United Culture
The group introduced a new culture of empowerment, inclusion, and a growth mindset, and wanted each division to embed these values across its employees, so they would become integral to every employee’s daily experience.
Navigating Excellence: Surpassing financial targets in a constrained and complex product development landscape
In a critical transformation role, I held accountability for achieving a substantial $9 million annual EBITDA saving within the first year of a comprehensive three-year product development plan. This ambitious initiative spanned across 11 intricate workstreams.
Enhancing Healthcare Services: A User-Centred Digital Transformation Journey
In an era marked by rapid technological advancements, it’s no surprise that even organisations dedicated to public health and quality assurance are embracing digital transformation. The Care Quality Commission (CQC), a regulatory body overseeing healthcare standards, embarked on a transformative journey driven by technology. However, they soon realised that technology alone was not enough to...
Creating a Digitally Transformed Business Organisation
The CIO of a Fortune 500 firm needed to ensure that his aggressive multimillion dollar investment into digital transformation would transform the technically agnostic business organisation into an effective digitally fluent group. The pandemic had forced this leading organisation to suddenly invest heavily in new digital tools to ensure business owners could be effective and...
B-Corp Certification
Having created, communicated and developed the companies brand strategy one particular value I was passionate about was around “caring about our people and the world we live in” to underpin this value I setup our own Sustainability committee along with a dedicated resource hub on our website for comms purposes. Having established a team and...
