An IT services business was operating multiple operational support platforms across Sales and Marketing, Managed Services, Professional Services, Human Resources Management and Billing & Finance

Design and develop a data warehouse and reporting solution to enable data driven decision making across the business

• Build Business Case and Secure Executive Board Sign-Off
• Define Product Requirements
• Define Project Delivery Methodology – Hybrid Agile
• Select Data Warehouse Technology – Microsoft SQL
• Select Data Extraction & Transformation Vendor – Microsoft Azure Synapse Pipeline and Custom Connectors
• Select Data Visualisation Technology – Microsoft Power BI
• Build Delivery Team – Data Scientist & Developers, Departmental Stakeholders

Full set of executive and departmental dashboards and detailed reports delivered in 3 months

• Data Analysis
• Management Information & KPI's

• BI & Analytics

• Technology