A top 10 UK clothing and footwear digital retailer with a Home proposition sought to revolutionize their credit platform and explore the possibility of building their own. Their existing credit business was not aligned with market standards and faced regulatory challenges, particularly regarding 28-day statement cycles. Additionally, the client aimed to deliver a credit proposition...
Effective Business Transformation Leadership
Using expertise and insight to plan and lead effective business-critical Business Transformation and Change Programmes, across an organisation
Information Compliance with a Business Change approach
The customer did not have an adequate, user-friendly and modern recordkeeping system for staff to use increasing the risk of breaching the Public Records Act, Freedom of Information Act and the General Data Protection Regulation. They also had no way to monitor or report on information stored across multiple solutions and disparate ways of working...
Doubling eCommerce Sales and Digital Marketing Budgets: A Multi-Year Transformation Success
A Consumer Goods corporation found itself with a lower market share in eCommerce compared to other channels, despite the rapid growth of eCommerce sales. Their digital marketing expenditure was also lagging behind industry competitors, leading to an overall market share decline.
Indirects Stock Reduction
Manufacturer had more capital tied up in indirect stock than direct goods. A chemical manufacturer with multiple process plants sourced mechanical seals supplied from one supplier. This was a key supplier and the cost of change to a different provider would be too high. We were also happy with the quality of the goods provided...
Systemic Transformation of Enterprise Tax Management
We had mentoring engagement to conduct a business turnaround, and provided techniques to reshape and revitalize the business. We reduced complexity and created simplicity, effectively managed scope creep, avoided losing key people by reskilling and retraining, and reduced time wasted to deliver value with prioritised delivery of the right things at the right time.
Presentation to Network – Sqwyz Transformation Temporary Network formed during COVID-19
Part of the Leadership Team for shaping ‘Sqwyz’ – A network of professional transformation experts formed during the pandemic. A presentation delivered to the Sqwyz Transformation Community Network regarding the impact of COVID-19 on people/behaviours and incorporates best practice in implementing a Smarter Working Programme involving over 5000 staff.
Led delivery of a £12.5m Property Rationalisation Transformation Programme involving 5000 staff – Case Study Included
I was asked to lead one of the most challenging, complex Transformation Programmes of change involving New Ways of Working (Culture Change), buildings rationalisation and creation of Community Hubs, for a Local Authority involving, People (over 5000), Place (35 buildings) and Technology (Windows 10, Office 365, Wifi telephony, MFD’s – Training all staff).