Transforming Retail through Technology Innovation: Empowering Flexible Products and Regulatory Compliance

A top 10 UK clothing and footwear digital retailer with a Home proposition sought to revolutionize their credit platform and explore the possibility of building their own. Their existing credit business was not aligned with market standards and faced regulatory challenges, particularly regarding 28-day statement cycles. Additionally, the client aimed to deliver a credit proposition...

Skills:

Design Thinking Business Strategy change strategy customer experience strategy digital strategy Go to market strategy Strategic Alliances people strategy Strategy Execution IT Strategic Planning Technology Strategy Enterprise IT Governance Project governance compliance CXO Advisory
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Effective Business Transformation Leadership

Using expertise and insight to plan and lead effective business-critical Business Transformation and Change Programmes, across an organisation

Delivery Skills:

#projects #agile Benefits Management Business transformation program management Project Management programme director
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Information Compliance with a Business Change approach

The customer did not have an adequate, user-friendly and modern recordkeeping system for staff to use increasing the risk of breaching the Public Records Act, Freedom of Information Act and the General Data Protection Regulation. They also had no way to monitor or report on information stored across multiple solutions and disparate ways of working...

Skills:

Information management Business Change Frameworks Business Change Management & Communication Project Management Records Management compliance
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Indirects Stock Reduction

Manufacturer had more capital tied up in indirect stock than direct goods. A chemical manufacturer with multiple process plants sourced mechanical seals supplied from one supplier. This was a key supplier and the cost of change to a different provider would be too high. We were also happy with the quality of the goods provided...

Skills:

Procurement business process Inventory Management
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Systemic Transformation of Enterprise Tax Management

We had mentoring engagement to conduct a business turnaround, and provided techniques to reshape and revitalize the business. We reduced complexity and created simplicity, effectively managed scope creep, avoided losing key people by reskilling and retraining, and reduced time wasted to deliver value with prioritised delivery of the right things at the right time.

Skills:

digital transformation
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Led delivery of a £12.5m Property Rationalisation Transformation Programme involving 5000 staff – Case Study Included

I was asked to lead one of the most challenging, complex Transformation Programmes of change involving  New Ways of Working (Culture Change), buildings rationalisation and creation of Community Hubs, for a Local Authority involving, People (over 5000), Place (35 buildings) and Technology (Windows 10, Office 365, Wifi telephony, MFD’s – Training all staff).

Skills:

programme management Programme Planning Project Management Business Change Management & Communication Change Communications and Engagement supplier management Benefits Management Behavioural Change budgets Business & Operational Analysis Business Optimisation Business transformation culture change facilitator
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