Service Summary

Using expertise and insight to plan and lead effective business-critical Business Transformation and Change Programmes, across an organisation

Typical Benefits

Giving clients assurance and proof that their envisioned Business Transformation / Change programmes can be effectively defined, scoped, planned and managed, giving them the costs and benefits that they expect, with no surprises.

 

Programme team skills development and growth and project delivery and satisfaction.

Overview

End to end Transformation programme planning and leadership, including team development and benefits realisation. Normally includes:

  • Planning, driving and controlling costs and delivery without compromising quality
  • Ensuring good visibility of progress, issues and benefits realised from delivery of projects
  • Ensuring we have the right capabilities and capacity to deliver
  • Strong focus on demonstrating the benefits realised and ROI, leading to increased confidence from the business
  • Skills transfer and team capability developed
  • Happy programme team and stakeholders – No surprises!

Our Requirements of You

Ensuring an executive sponsor from your organisation is allocated to the engagement, communicates the rationale behind it and signs off any ‘Terms of Reference’.

Ensuring that a contract, (and confidentiality agreement where necessary) is in place, in advance of any work commencing.

Ensuring all support is in place and access is granted for all and any required data, processes, policies, meeting rooms and nominated resources to enable successful delivery of the engagement.

Ensuring sponsor availability within the agreed timeline, to resolve any significant issues that may impact the timely completion of the engagement, if not resolved in a timely manner.

Our Commitments to You

Provide support throughout service delivery using our proven World Class Professionals and Subject Matter Experts

Provide high quality deliverables in a timely manner and in line with agreements upon engagement with the client [Any changes to this will be mutually agreed in writing, in advance, between all involved parties]

Provide deep insights and genuine value-add in all possible areas throughout the engagement

Provide progress updates and feedback at regular intervals, agreed in advance or at the engagement ‘kick off session’

Respect all personal and professional development of client team members throughout the engagement

Deliverables

Typical programme deliverables include:

Programme Definition Document / Terms of Reference

Programme Plan

Regular progress reports

Change control process

Benefits management process

Stakeholder communications.

Focus In On: Responsible for Project and Programme Delivery

New Areas of Value:

Higher proportion of projects fit for purpose, on time and on budget

Ability to clearly demonstrate value to the business

Increased credibility with and confidence from across the business

Higher delivery efficiency and effectiveness from clarity around process performance

Greater financial control and predictability in delivery

Improved project estimation and delivery capability (right first time)

Improved customer and colleague service and satisfaction

Better support of business directives

Greater acceptance of change – quicker to implement new changes

Improvements around:

Disruption from business restructure or reprioritisations

Poor project/portfolio pipeline planning and estimation process

Unclear or immature business strategy

Weak project prioritisation, approval, compliance and sponsorship

Poor communication of requirements, progress and expectations

Lack of appropriate collaboration tools and ways of working

Insufficient good data and reporting tools

Lack of subject matter expertise and experience

Lack of clarity or understanding on operational readiness requirements