Understand challenges and help align executives, products, design, engineering, and IT & support all together focussing on customer value aligned to strategic business value.
Architecture Consultancy
Enterprise / Solution / Product / Technical Architecture Consultancy
Business improvement diagnostic
Diagnostic to understand your business, engage your people and identify key improvement areas.
Digital Transformation Consultancy
Help clients to get real value from strategy to execution not just workshops, documents, and burning budgets.
Scaling with CRM: Pivoting for Growth
Upon being informed by the CEO about a necessity to simplify their database for scalability to meet growth plans, the VC conducted a review. They remained partially convinced. My organisation, as recommended by the VC, stepped in for a consultation. Within a brief conversation, it was evident that a comprehensive review was essential. The discovery...
Setting up a Centre of Excellence
My client CIO had decided to implement an ERP solution and needed an enduring support function. I had been recommended by one of his Senior Leadership Team.
Third party exit and transition to new supplier
The CIO had a failing supplier relationship and major dissatisfaction for key stakeholders on the quality of customer experience.
Revitalising Tech Integration for Targeted Growth
A PE-backed Infrastructure-as-a-Service client had invested in NetSuite and Service Now but wasn’t maximising their potential. This ineffective utilisation hampered their growth plans and created a dependency on manual operations.
Programme Rollout Support Team
Healthsystem was converting their EHR and needed go-live support for their operational departments to streamline adoption.
IPO / Carve out for a Holiday Company
Engaged with TripAdvisor to deliver the Viator IPO / Carve-Out and outsourcing of product design, architecture and development to reduce product development and architectural costs. Built the business case and benefit realisation case Reduced the overheads by transitioning the service offering and product to an outsourced shared services saving $25m (over 5-years) justifying the IPO...
