At a Tier 1 Telecoms company as a solution designer I was assigned to a project (that had already started) to introduce a new business intelligence and data-warehouse platform for statistical data analysis and reporting, where the solution had already been chosen
Transitioning to a New Way of Working: The Challenges Faced by a Global Bank
As an executive director, David Kolb was confronted with the challenges faced by a global bank transitioning to a new way of working. The bank struggled with slow technology function, lack of team collaboration, and declining customer satisfaction. The task at hand was to lead the DevOps and Agile transformation in the bank’s global technology...
A Leading Indian Bank Tackles and Conquers a Technological Hurdle on the Road to $1 Billion in Profits
David, an exceptional executive director, took charge of a leading local bank in India, determined to achieve a remarkable $1 billion in profits. However, the bank faced significant technological obstacles that hindered growth and tarnished its reputation. Service stability issues plagued the trading floor, retail branches, and ATM network. Furthermore, the bank lacked essential IT...
How A Global Bank Transformed Their Technology And Operations To Improve Operational Efficiency
As a global bank aiming to enhance operational efficiency and customer experience, they recognised the need for transformation. In this endeavour, they sought a leader who could inspire, motivate, and guide our teams, set a clear vision, and foster a positive work environment. David Kolb, an executive director with a strategic mindset, was handpicked to...
Transformation of multiple services
A public sector director had to cut costs for running the service and improve customer satisfaction from 20%. After some initial scoping we both realised that he needed to deal better with complex wicked demands by creating customer centric workflows. This was much more than simply improving the service processes, and the scope changed to...
