A startup I was introduced to was facing a critical challenge as it lacked a Chief Technical Officer (CTO) and encountered difficulties in advancing its technology portfolio beyond the initial proof of concept stage. Notably, the company operated within the digital health sector, offering hardware designed for ECG readings. The company aspired to expand its...
Innovation Unleashed: Developing a Standardised Innovation Framework for a Global Managed Services Company
A rapidly growing global managed services company was overflowing with ideas for new products, services, alliances, and routes to market. However, the business lacked a centralised or standardised framework for harnessing these ideas and for evaluating, prioritising, developing, and launching them in a consistent manner.
Successful Acquisition and Integration: Expanding Capabilities in a Global Payroll Company
A well-established global payroll company was making its first acquisition of another business. The task was to ensure that all appropriate Due Diligence was performed and recorded, and that plans were in place for an effective integration of the acquired organisation. This acquisition involved a UK company purchasing an offshore business based in Europe, bringing...
Business Transformation
Transformation from a regional or franchise model into a centralised structure, with a new operating model. Enables delivery of efficiencies of scale and cost savings, establishes standardisation and consistency for an improved customer experience when dealing with larger clients across geographies. Aligns skillsets and clarifies decision making and accountabilities.
If it isn’t written down, it doesn’t exist.
A telecoms organisation partnering with one of the largest IT companies, were engaged by a bank to deliver what was the world’s largest outsource agreement. The telecoms contract (value £100m), was due for renewal but despite significant time, investment and delivery resource spending, the telecoms organisation was consistently failing to deliver to the required standard.
Child Rescue Alert
I was watching a news story about the search for a missing child and was stunned at the statistic on missing children. The new reporter stated that with viewers overwhelmed with a high-profile missing child story and this particular missing child not being ‘as attractive’, and her parents without the resources, the chances of finding...
‘Your idea has a 3% chance of succeeding and we take 3 years to make a decision. do you still want to do it?’
On any given night over 200,000 families and individuals experience homelessness across England. This is has increased by more than 165% since 2010. Despite the government target to end homelessness by the end of this parliament, with the step cost of living rises, the experts agree this situation will get worse. Within the NAPpad...
‘We shot at you all day and there is no blood. It is a pleasure to work with you.’
I was tasked to step in to a major programme, (that was suffering ‘catastrophic commercial and delivery problems’), and to mobilise the set-up of a manufacturing production line and deployment capability. The issues involved: Over-commitments and subsequent failures. Lack of defined scope and direction. No commercial agreement in place resulting in spiralling costs and no...
