I was watching a news story about the search for a missing child and was stunned at the statistic on missing children. The new reporter stated that with viewers overwhelmed with a high-profile missing child story and this particular missing child not being ‘as attractive’, and her parents without the resources, the chances of finding...
If it isn’t written down, it doesn’t exist.
A telecoms organisation partnering with one of the largest IT companies, were engaged by a bank to deliver what was the world’s largest outsource agreement. The telecoms contract (value £100m), was due for renewal but despite significant time, investment and delivery resource spending, the telecoms organisation was consistently failing to deliver to the required standard.
‘Your idea has a 3% chance of succeeding and we take 3 years to make a decision. do you still want to do it?’
On any given night over 200,000 families and individuals experience homelessness across England. This is has increased by more than 165% since 2010. Despite the government target to end homelessness by the end of this parliament, with the step cost of living rises, the experts agree this situation will get worse. Within the NAPpad...
‘We shot at you all day and there is no blood. It is a pleasure to work with you.’
I was tasked to step in to a major programme, (that was suffering ‘catastrophic commercial and delivery problems’), and to mobilise the set-up of a manufacturing production line and deployment capability. The issues involved: Over-commitments and subsequent failures. Lack of defined scope and direction. No commercial agreement in place resulting in spiralling costs and no...
Business Operations Transformation and SOC 2 Operational Compliance
A Data Analytics start-up required a re-structuring of tech and non-tech operations to set themselves ready for a SOC 2 Type 2 audit and aim to receive an attestation report that leadership could then use in conversations with potential customers as well as investors. The challenge presented was to keep the organisation flat, without having...
Product development
Company vision > feasibility and ideation > conceptual design and selection > detailed design and development
Offload management
Either on provider or client side, manage scope, team, governance and delivery.
