In two separate projects, one for Microsoft US and one for Deloitte China, each needed an online learning experience for distributed teams, to improve teamwork, communication and also problem-solving and decision-making skills.

In each case, ‘Evivve’ was agreed with the business as an appropriate solution. Evivve is a co-operative digital learning game played in groups of up to 12. As a licensed facilitator of Evivve who had facilitated the game effectively before, Terry was asked to be one of the facilitators on each of these two high-profile projects. This meant taking charge of that group and briefing them on the game, facilitating its smooth running, debriefing to bring out the learning, and working throughout to co-ordinate with the other facilitators and the project lead.

I took charge of a group and briefed them on the game, facilitated its smooth running, debriefed to bring out the learning, and worked throughout to co-ordinate with the other facilitators and the project lead, including:

• Problem-solving when there were difficulties in the brief (including language barriers with Deloitte China)

• Observing carefully during the game to plan the debrief and maximise learning takeaway

• Debriefing in a way that empowered learners to reach their own conclusions, but brought out the main events and learning points

We improved teamwork, communication, and problem-solving and decision-making skills:

• Learners and client-side project leads in both cases gave excellent verbal feedback and rated enjoyment, learning and transferability highly

• Teams were communicating better by the end, and in several cases identified barriers to work on

• Teams identified learning points around problem-solving, cross-team working and communication, to use in their daily work

• Behavioural Change
• coaching
• delivery
• facilitation

• Organisational Agility & Effectiveness

• Financial Services
• Technology