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In two separate projects, one for Microsoft US and one for Deloitte China, each needed an online learning experience for distributed teams, to improve teamwork, communication and also problem-solving and decision-making skills.
In each case, ‘Evivve’ was agreed with the business as an appropriate solution. Evivve is a co-operative digital learning game played in groups of up to 12. As a licensed facilitator of Evivve who had facilitated the game effectively before, Terry was asked to be one of the facilitators on each of these two high-profile projects. This meant taking charge of that group and briefing them on the game, facilitating its smooth running, debriefing to bring out the learning, and working throughout to co-ordinate with the other facilitators and the project lead.
Improved customer and colleague service and satisfaction