The IT Director needed solution architecture expertise with a specific retail fashion planning systems and vendor management capabilities to ensure the design and implementation of a newly acquired COTS system could be successfully introduced and integrated within their legacy landscape to meet new business planning processes . FatFace, a UK-based fashion retailer, was facing limitations...
STAR Stories Indi
Enterprise Architecture strategy study for a Blood and Transplant Supply Chain
In early 2015, NHS Blood and Transplant (NHSBT) faced significant challenges due to an aging core IT system (“Pulse”) that supported its national blood supply chain. The system had become a risk due to its reliance on a single supplier and its limited ability to support modern digital capabilities. As part of a wider digital...
Consumer Electronics & Electricals – Merchandise Planning & Execution Transformation – Programme Architecture
The Commercial Systems Transitional Senior Programme Manager and Head of Architecture & Design Director for Dixons Carphone plc needed Enterprise solutions architecture from an experienced advanced retail planning systems practitioner. Following the merger of Dixons and Carphone Warehouse (now Currys plc), the newly formed FTSE100 retailer faced major challenges integrating disparate systems and processes across...
Industrial Maintenance & Repair Components Distribution Centre Volume Enablement – Enterprise Solution Architecture
Chief Architect needed Enterprise Solution Architecture for DC Expansion Programme. With BREXIT cross-border risks and operational uncertainties looming along with forecasted increases in business volume and product range extension. RS Components plc urgently needed to expand its European stock and fulfilment capabilities. RS Components GmbH, part of the RS Group plc, was expanding its central...
Establishing business case, benefits realisation and project governance
Product Director needed help to provide strategic and operational business decision support, ensuring that the future product roadmap was both strategically aligned and delivered benefits realisation internally and to customers, building a competitive moat and commercial revenue. There was a lack of strategic focus, evidence and objective based innovation Solution development was driven by personal...
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National Quebec’s food label business process redesign
The project involves strategically redesigning Aliments du Québec’s operational processes, integrating advanced digital tools to enhance efficiency, traceability, and customer experience. The objective is to future-proof operations, aligning with evolving market expectations for sustainability, transparency, and rapid adaptability by 2025.
TalkTalk COVID reaction
TalkTalk was developing a new customer journey to enable Full Fibre to the Premises (FTTP) installation. The project had multiple dependencies, including a high-profile, multi-million marketing campaign. Then, the COVID-19 pandemic struck, creating significant challenges for the team and the project’s delivery.