STAR Stories Indi

Navigating the Complexities of Omnichannel Retail Transformation

To drive sales and profit growth, a £100M multi-channel fashion company sought to implement a new retail omnichannel software suite, aiming for a seamless cross-channel customer experience, integrated analytics, and a unified supply chain and logistics. The company operated across a siloed store, ecommerce and wholesale structure, with separate IT systems, management and communication channels....

Skills:

digital transformation Stakeholder Engagement Omni-Channel Business Change Management & Communication Consultancy Project Management
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E-commerce Redesign for Brenntag SE

A four-month tenure as a Senior Product Manager at Huge, I spearheaded the strategic redesign of Brenntag SE’s e-commerce experience, working closely with cross-functional teams and stakeholders.

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Turnaround of a loss making heritage and educational charity

I was drafted in as an Interim GM to a charity that manages the world’s oldest mechanised paper mill with a visitor centre where they provide educational programs. The charity turned out to be £2.6M in debt with the banks chasing them as well as having a CVA to contend with. They were approximately three...

Skills:

Business Change Management & Communication Business Optimisation Change Negotiating
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