NatWest has over one million business customers. In the wake of Brexit, the bank and its brand had lost touch with the “heartland” customers who were most negatively impacted by Brexit. By continuing to focus on “good times” value drivers such as growth and innovation – geared to its large enterprise and small start-up customers...
STAR Stories Indi
Transitioning and embedding the IT environment and Operating Model to a new organisation during a system divesture
An organisation needed to “carve out” certain product lines from their portfolio as part of a divestiture and transition people, processes and IT systems to the new acquiring business holder.
Salesforce Business Analyst
Client wants to use Salesforce FSL in lieu of the current manual work to handle the work from the end client which has lot of issues in maintaining the data, generating the invoices and doing financial reporting.
Salesforce universal report engine
A new client, coming from a long history of Salesforce customizations, reached a stage where a highly needed critical report could not be made with standard or custom report types, because of the way the database was structured. A consulting firm quoted a design solution that changed the database structure to make it compatible with...
Cisco Organization Next
Cisco’s uses scenarios to offer many different views of the future. Their technology adapts to fill needs in each future. The goal was to demonstrate how Cisco’s collaboration technology is adaptive to different futures.
Achieving Meaningful Managed Security Service Provider Metrics
The CISO wanted an improved relationship with their MSSP, as it had evolved into a black box setup where they knew very little about what was happening despite monthly service reviews. The client did not have any in-house technical security expertise, and their relationship manager working with the MSSP was more familiar with operational service...
Showing GDPR Compliance with Motivated Intruder Testing
CISO required evidence for DPO that a new business intelligence dataset had been designed in compliance with GDPR best practices.
Taking-on unfamiliar work and driving to conclusion: Being resilient, capable, dependable and dynamic
Whilst hired to work on other work streams for a newly acquired firm I was asked to kick-off and manage an overdue 3-system (Finance, Learning, HR) replacement RFP and selection process from ~28 vendors, and with a tight deadline!
Challenged the status-quo and unsubstantiated claims to save 25% budget and lead this organisation to an alternative Open Source solution.
At a Tier 1 Telecoms company as a solution designer I was assigned to a project (that had already started) to introduce a new business intelligence and data-warehouse platform for statistical data analysis and reporting, where the solution had already been chosen
Deliver multi-team and discipline analysis & requirements in a hostile and disorganised environment
CTO needed to complete their over-running Datawarehouse programme & deliver related technological projects (system replacement, BI reports etc) to their senior users in order to reduce inefficiencies and innovate past the competition.
