STAR Stories Indi

Turnaround of a loss making heritage and educational charity

I was drafted in as an Interim GM to a charity that manages the world’s oldest mechanised paper mill with a visitor centre where they provide educational programs. The charity turned out to be £2.6M in debt with the banks chasing them as well as having a CVA to contend with. They were approximately three...

Skills:

Business Change Management & Communication Business Optimisation Change Negotiating
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Leading Cross-Functional Transformation Initiatives to Unlock $14M in Business Value

An FMCG organisation managing a portfolio of more than 15 brands produced across three manufacturing plants was facing increasing pressure on marketing investment and operational efficiency. The complexity of the portfolio and multiple parallel initiatives meant resources were spread across numerous projects, leaving insufficient funds to adequately support key brands with ATL and BTL investment....

Skills:

Workshop facilitation Remote workshop facilitation creative problem-solving Process Analysis Business & Operational Analysis leadership Consumer Goods Business transformation change management Operational Excellence change strategy
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Revitalising Brand Vision and Strategy to Accelerate Regional Growth

A multinational organisation operating across several European markets faced declining brand clarity and inconsistent strategic direction across regional teams. Following organisational changes, the leadership team recognised that the existing brand vision no longer aligned with evolving market dynamics and growth priorities. Regional teams were working with fragmented positioning, limiting their ability to execute a cohesive...

Skills:

Brand Strategy Strategic Planning Business transformation Workshop facilitation Consumer Goods
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Tracking bespoke product pallets helps with contract renegotiation

The logistics function of a large manufacturer was seeing a drop in the return of bespoke-made pallets for a particular global client. These pallets were expensive to produce and the agreement with the client was that after the products had been delivered, the pallets were sent back to the manufacturer immediately so they could be...

Skills:

analytics Reverse Logistics Productivity Improvement
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National energy supplier: Delivered 35 x FTEs with one RPA robot

This national energy supplier had an issue managing customer debt. Individual customer debt could grow either through customer action or through billing systems not being reliably updated with smart meter data. A large team was manually investigating any suspected affected accounts, they had a backlog of thousands of accounts for review at any point in...

Skills:

Process Analysis business analysis business and it operational processes process automation process improvement Project delivery
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Data Analytics

The bank was assessing possibly security threats and raising incident tickets for threat assessment and allocating resources to remediate potential vulnerabilities and any potential cyber attacks.  All processes relating to keep the bank safe from external and internal threats were manual. The bank was looking to reduce time from when the threats were identified to...

Skills:

agile delivery Agile PM Practioner
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Creating Flow at Waters Corporation

Waters Corporation (NYSE:WAT), a global leader in analytical instruments & software with annual revenues of $2.5B, has pioneered chromatography, mass spectrometry, and thermal analysis innovations serving the life, materials, food, health sciences for over 60 years. Employing over 7,800 worldwide, operating directly in over 35 countries, it has 14 manufacturing facilities and products available in...

Skills:

#projects #agile Agile coaching Agile implementation coaching and mentoring agile transformation Behavioural Change Change Communications and Engagement Value Stream Mapping (VSM) Delivery management product management Kaizen kanban enterprise agility Team Topologies Kaikaku Business Change Management & Communication Flow Metrics
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Transforming the data platform for a leading travel services company

These days, almost all large, global businesses outsource their travel arrangements to a travel management company. Our client — let’s dub them TravelCo — is a world leader in this space. In an industry that continues to face many challenges, including overcoming a pandemic, and with demanding business travel customers to serve, TravelCo sees digital...

Skills:

agile analytics APIs and micro-services architecture Azure Data Management data migration Data Quality
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IoT Solutions for Energy Efficient Buildings

The client, a commercial real estate services company, was responsible for overseeing the leasing & operations of several large multi floored commercial building spaces spread across cities and zones. The client had expressed concerns about several issues in managing these geographically spread locations and more specifically on rising energy costs and also the need to...

Skills:

Industrial IoT ESG 3rd party & Open Data Acquisition Concept Development CTO
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