The Situation

The client is on a journey to implement the full SAFe® methodology in order to realise the full benefit of Agile delivery in a complex environment and programme.  Requirement was for a SAFe® Practice Consultant (SPC6)

The Task

Provide and experienced SAFe® Change Agent to coach and advise on implementation of SAFe® across a large £1.1Bn programme.

The Action / Approach

I have been qualified as a Change Agent – SAFe® Practice Consultant (SPC).  For this client, I etablished a Lean Agile Centre of Excellence (LACE) as an Agile team with full a backlog and Kanban.  I trained and coached Leaders, Scrum Masters, Product Owners, Architects and Teams on SAFe® .  Facilitated and introduced ALM tooling (Digital.ai AGILITY) to provide MI.

Over two years, I led the SAFe® transition for the client using the Implementation Roadmap as the LACE Lead alongside four other SPCs.  I reported to the Programme Executive on implementation progress and training at each monthly Portfolio Sync and quarterly Strategic Portfolio Review event.

I coached business units as Agile teams to work either Kanban or Scrum so that they have transparency and consistency.

Replace this leading sentence with an intro into the things you did, if relevant including re-written versions of the bulleted lines below:

  • What did you do to help… Increased planning and forecasting efficiency and effectiveness
  • What did you do to help… Increased visibility of benefits realised from delivery of projects
  • What did you do to help… Increased transparency of costs / effort
  • What did you do to help… Capability to demonstrate the benefits realised and ROI
  • What did you do to help… Increased confidence from the business
  • What did you do to help… Validation of alignment with Business Strategy
  • What did you do to help… Increased quality of oversight, governance, control and delivery performance.
  • What did you do to help… Efficient and Effective project performance, assurance and PMO controls
  • What did you do to help… Reduced time of writing and approving Business Cases
  • What did you do to help… Improve PMO reputation through increased communications and information access
  • What did you do to help… Reduced number of problem projects

The Result

The Programme Portfolio Office Lead reports that they have focus and objectives they never had and “output has improved massively”.  Additional benefits were that the LACE and the PMO were able be an exemplar to the rest of the business by showing a clear way forward and demonstrating the effectiveness of Agile ways of working.

Replace this leading sentence with an intro into the things you did, if relevant including re-written versions of the bulleted lines below:

Typical areas where value is realised:
  • What did you do to help… Increased credibility with and confidence from across the business
  • What did you do to help… Increased influence with suppliers
  • What did you do to help… Improved customer and colleague service and satisfaction
  • What did you do to help… Ability to clearly demonstrate value to the business
  • What did you do to help… Greater acceptance of change – quicker to implement new changes
  • What did you do to help… Better support of business directives
  • What did you do to help… Greater financial control and predictability in delivery
  • What did you do to help… Higher delivery efficiency and effectiveness from clarity around process performance
Pains typically relieved include:
  • What did you do to help… Weak project prioritisation, approval, compliance and sponsorship
  • What did you do to help… Lack of appropriate collaboration tools and ways of working
  • What did you do to help… Insufficient good data and reporting tools
  • What did you do to help… Poor communication of requirements, progress and expectations

Focus In On: Responsible for Project and Programme Delivery

New Areas of Value:

Increased credibility with and confidence from across the business

Increased influence with suppliers

Improved customer and colleague service and satisfaction

Ability to clearly demonstrate value to the business

Greater acceptance of change – quicker to implement new changes

Better support of business directives

Greater financial control and predictability in delivery

Higher delivery efficiency and effectiveness from clarity around process performance

Improvements around:

Weak project prioritisation, approval, compliance and sponsorship

Lack of appropriate collaboration tools and ways of working

Insufficient good data and reporting tools

Poor communication of requirements, progress and expectations

Relevant Industries

Practice