Enterprise Transformation Operating Model
The Situation
A major £1bn transformation programme needed to improve strategic alignment, governance and delivery across a complex enterprise environment. Leadership required a scalable operating model that would provide greater visibility, consistency and confidence while enabling multiple business units and delivery teams to work towards shared strategic objectives.
The Task
Provide executive transformation leadership to design and implement an enterprise operating model, establish the organisational capability needed to sustain change and support leadership through a large-scale business transformation.
The Action / Approach
Established and led the Lean Agile Centre of Excellence (LACE), providing strategic leadership for the transformation roadmap over a two-year period. Worked alongside executive sponsors, portfolio leaders and delivery teams to introduce consistent governance, portfolio planning, enterprise tooling and collaborative ways of working.
Developed organisational capability through executive coaching, leadership development and mentoring across business leaders, Product Owners, Scrum Masters, Architects and delivery teams. Introduced Digital.ai Agility to improve portfolio visibility, planning and reporting, while providing regular progress reporting and strategic recommendations to executive governance forums.
The Result
Successfully embedded a sustainable enterprise operating model that significantly improved strategic alignment, governance and delivery performance across the programme.
The Programme Portfolio Office Lead reported that the organisation had gained a level of strategic focus and clarity it had never previously achieved, with delivery performance improving substantially. The Lean Agile Centre of Excellence became a recognised exemplar for wider organisational transformation.