The Situation

A major Government organisation was struggling to deliver transformation through traditional commercial and contracting approaches. Existing procurement models created friction between the client and suppliers, limiting collaboration, slowing delivery and reducing the ability to respond to changing business priorities.

The Task

Provide strategic commercial advisory services to modernise contracting practices, align commercial governance with Agile delivery principles and establish a collaborative operating model that improved supplier relationships while remaining fully compliant with Government procurement requirements.

The Action / Approach

Worked with commercial leaders, programme teams and legal specialists to design and implement an Agile commercial framework tailored to Government procurement. Facilitated cross-functional working groups, developed practical contracting guidance and created the organisation’s first Agile contract schedules and supporting templates.

Delivered executive workshops and commercial capability development that enabled procurement teams, delivery organisations and suppliers to adopt more collaborative, outcome-focused ways of working while strengthening governance and reducing commercial risk.

 

The Result

Established a repeatable commercial framework that transformed the relationship between the organisation and its suppliers, improving collaboration, transparency and delivery confidence.

The Commercial Lead described the approach as:

“Genius” and “I have never seen contracting for Agile delivery explained this clearly before.”

The framework became the foundation for future Agile procurements, providing legally robust contract templates that enabled better business outcomes, stronger supplier partnerships and more effective programme delivery.

Focus In On: Responsible for Project and Programme Delivery

New Areas of Value:

Greater acceptance of change – quicker to implement new changes

Increased influence with suppliers

Better support of business directives

Improved customer and colleague service and satisfaction

Higher delivery efficiency and effectiveness from clarity around process performance

Greater financial control and predictability in delivery

Improvements around:

Disruption from business restructure or reprioritisations

Poor project/portfolio pipeline planning and estimation process

Unclear or immature business strategy

Weak project prioritisation, approval, compliance and sponsorship

Lack of subject matter expertise and experience

Lack of clarity or understanding on operational readiness requirements

Relevant Business Perspectives

Relevant Industries

Practice