Tourism is a major foreign currency earner for Britain. The BTA (British Tourist Authority, now “Visit Britain”) was charged with promoting tourism to Britain. Its funding comes from the DCMS (Department for Media Culture and Sport). The BTA was subsidising the advertising costs of airlines, hotels and others in the tourism business. The DCMS was not...
Helping a large insurer achieve £30m savings over 5 years by better collaboration between operating units
A large, globally federated healthcare insurer wanted to create internal, ‘repeatable’ capabilities that would achieve the following goals across its country-specific operating units (OUs): (a) reduce the duplication of IT platforms supporting business-critical functions by creating one set of capabilities that can be re-used by multiple OUs (b) accelerate the transfer of knowledge and best...
Showing a global bank which cyber controls were most relevant to each business division, combining with gap analysis to drive business-focused remediation
A global bank with investment banking, asset management and wealth management arms had a high degree of scrutiny of its cybersecurity posture by regulators and external as well as internal auditors. Due to the complexity of the organisation and its technology there was a long list of compliance gaps when measured against any security framework...
Clarifying technical and regulatory issues to help leadership deal with an urgent strategic challenge
A global payments organisation was faced with the sudden threat of a European challenger, sponsored by governments and representing a potential significant threat to market share and revenue. The challenger was approaching the organisation and its competitors demanding that they license their proprietary technologies to allow it to enter the market, and support “co-badging” or...
Guiding a multi-year risk mitigation program across the finish line
A global bank had a number of risk and audit findings around technology change management, which collectively created the impression to regulators, investors and clients of an uncontrolled environment where things could and would go wrong. This impression was amplified by real-life incidents including a change-related outage that took ATMs in the bank’s home market...
$100m Cost Reduction Project Manager at a Big Pharma Client
Corporate HQ wanted to identify $1bn in savings globally to deliver new strategy. The European leadership identified wanted to maximise contribution towards this goal through looking at savings across all operations, focused on shared services. To identify the areas for cost reduction a closed, pre-consultation cost reduction process was needed.
Sales Operations processes with HubSpot
The Head of Ops for this large Pharma Dat company needed a new sales process building within their CRM. They had ineffective MI reporting, Long, manual processes and zero automation.
Digital Transformation Drives 5x Enhanced Collaboration for a Major Asian Development Bank
A renowned international development bank based in Asia sought to cultivate a more collaborative and productive workforce.