Sales-marketing B2B operational and maintenance group transformation

The group operating in the O&G subsea service across UK, Norway and Singapore, showed a dangerous lack of coordination between HQ and subsidiaries in managing leads and Bids participation, often with the same existing or new clients as a group but with diverse legal entities. The same machinery and tools used across the group presented...

Skills:

change management change strategy culture Process Analysis process modelling process improvement Team Leadership Enterprise and Business Architecture CRM Sales and marketing
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Transitioning to a New Way of Working: The Challenges Faced by a Global Bank

As an executive director, David Kolb was confronted with the challenges faced by a global bank transitioning to a new way of working. The bank struggled with slow technology function, lack of team collaboration, and declining customer satisfaction. The task at hand was to lead the DevOps and Agile transformation in the bank’s global technology...

Skills:

devops agile people strategy technology leadership leadership development leadership Business Strategy digital strategy Innovation Strategy Strategic Planning strategic thinking systems thinking Change Communications and Engagement change management collaboration creative problem-solving Problem Solving
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A Leading Indian Bank Tackles and Conquers a Technological Hurdle on the Road to $1 Billion in Profits

David, an exceptional executive director, took charge of a leading local bank in India, determined to achieve a remarkable $1 billion in profits. However, the bank faced significant technological obstacles that hindered growth and tarnished its reputation. Service stability issues plagued the trading floor, retail branches, and ATM network. Furthermore, the bank lacked essential IT...

Skills:

People Management Leadership Coaching Team Leadership business and it operational processes Operational Risk Management leadership development technology leadership Business Change Management & Communication Finance Reporting collaboration Problem Solving creative problem-solving Business Operational Design
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How A Global Bank Transformed Their Technology And Operations To Improve Operational Efficiency

As a global bank aiming to enhance operational efficiency and customer experience, they recognised the need for transformation. In this endeavour, they sought a leader who could inspire, motivate, and guide our teams, set a clear vision, and foster a positive work environment. David Kolb, an executive director with a strategic mindset, was handpicked to...

Skills:

Nearshoring and Offshoring people strategy Team Leadership executive development It Strategy leadership development change management IT Strategic Planning Problem Solving Financial Control Change Communications and Engagement Strategy Execution stakeholder management innovation Process Analysis
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Transformation of multiple services

A public sector director had to cut costs for running the service and improve customer satisfaction from 20%. After some initial scoping we both realised that he needed to deal better with complex wicked demands by creating customer centric workflows. This was much more than simply improving the service processes, and the scope changed to...

Skills:

service design Business transformation culture change facilitator Business Change Frameworks lean Systems Thinking for Service, Vanguard Trained Explaining Complexity Simply
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