Business Operations Transformation and SOC 2 Operational Compliance

A Data Analytics start-up required a re-structuring of tech and non-tech operations to set themselves ready for a SOC 2 Type 2 audit and aim to receive an attestation report that leadership could then use in conversations with potential customers as well as investors. The challenge presented was to keep the organisation flat, without having...

Skills:

Business & Operational Analysis Business Change Management & Communication Business Continuity compliance
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Capability development

Design, evolve and scale capability to deliver product/service

Delivery Skills:

leadership Behavioural Change process modelling change management
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Revitalising Tech Integration for Targeted Growth

A PE-backed Infrastructure-as-a-Service client had invested in NetSuite and Service Now but wasn’t maximising their potential. This ineffective utilisation hampered their growth plans and created a dependency on manual operations.

Skills:

Design Thinking business and it operational processes Workshop facilitation Stakeholder Engagement Vision Growth Strategy Business Operational Design TOM (Target Operating Model)
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Beyond Limits: Unleashing empowering innovation to transform performance

Our organization underwent a significant transformation as we transitioned to adopting a new Target Operating Model (TOM) centred around digital sourcing. Despite this shift, its metric remained stagnant at 35% for an entire year, despite executive leadership continuously urging improvement.

Skills:

agile innovation collaboration performance management KPI's Productivity Improvement TOM (Target Operating Model)
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Unblocking delivery and creating capacity at a growing start-up

A leading food technology and delivery start-up grew considerably during the Covid-19 pandemic. They were looking to sustain that growth while competing with the many other eating options available as the UK returned to normality after lockdowns. The company created a logistic technology team to improve the range and reach of delivery options, including enabling...

Skills:

agile delivery Agile coaching Delivery management product management innovation enterprise agility
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GROWTH STRUCTURE

CHALLENGE FACED Growth organization seeking to grow between 80-120% year-on-year over the next 3 years including boosting capability and competency across all senior management, corporate governance, organization structure, reporting lines. Opportunity to review internal cost, capacity utilization and management reporting focused on growing profitability faster than revenue. Project Management of change projects across functions focused...

Skills:

Business Change Management & Communication Leadership Coaching Strategic Planning
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