Change Readiness Diagnostic & Plan (Prosci Methodology)

Worked as Change Advisor/Consultant for a SaaS company that provides profit and margin improvement software to manufacturing companies with complex product portfolios. For the software to be utilised effectively, it required a significant amount of behaviour change by the Sales organisation as the way customers were segmented was very different and the emphasis shifted from...

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Channel and Partner Management – Africa, South and North Europe

Business Transformation for US based e-Assessment organisation in a challenging  working environment in Africa and Europe. Sub-Saharan Africa is lowest performing region globally Failed to attract new clients and clients refusing to operate in an environment where quality and security of high stake exams being compromised Volume and revenue down in major Economy within Sub-Saharan...

Skills:

Business transformation business process stakeholder management Stakeholder Engagement B2B Customer Relationship Mgmt. relationship management
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Reimagining Healthcare

This international healthcare company was struggling to break into the digital therapeutics market. Its digital products were getting poor reviews and were underperforming against competitors. Everyone involved had a clear passion, but what needed to be done and who should do it was unclear, causing confusion and friction.

Skills:

Qualitative Research Quantitive Research Gap Analysis user centred design user journey
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Reinvigorating Educational Tech

Whilst this platform was a staple for students preparing for their GCSEs during the C19 pandemic, it was beginning to fall behind competitors.

Skills:

Qualitative Research Quantitive Research creative problem-solving user journey Design Thinking service design Workshop facilitation
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Navigating Excellence: Surpassing financial targets in a constrained and complex product development landscape

In a critical transformation role, I held accountability for achieving a substantial $9 million annual EBITDA saving within the first year of a comprehensive three-year product development plan. This ambitious initiative spanned across 11 intricate workstreams.

Skills:

Critical Path Development strategic thinking Strategic Planning collaboration Operational Excellence Private Equity
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Building Trust to deliver at pace

I led a Digital Transformation programme that transitioned 40+ markets to a new platform in just 5 months. The success of this endeavour was crucial as it underpinned our entire business revenue, amounting to a substantial $250 million.

Skills:

Business transformation digital transformation collaboration Negotiating Behavioural Change Customer Relationship Management
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IoT Solutions for Energy Efficient Buildings

The client, a commercial real estate services company, was responsible for overseeing the leasing & operations of several large multi floored commercial building spaces spread across cities and zones. The client had expressed concerns about several issues in managing these geographically spread locations and more specifically on rising energy costs and also the need to...

Skills:

Industrial IoT ESG 3rd party & Open Data Acquisition Concept Development CTO
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