Innovation for a technological consultancy

The client is a traditional technically based consultancy. The problem they had was that their offering was based on simply improving their customers operations by simply implementing new methods. Typically, helping the client to push their staff to achieve higher targets through efficiency and technology. This organisation realised that simply doing this often did not...

Skills:

innovation innovation management Design Thinking Systems Thinking for Service, Vanguard Trained organisation design Business transformation Management Development Behavioural Change Change
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Ringfence Information Fitness Assessment

Conduct a baseline, diagnostic assessment into all aspects of an organisation's information fitness to identify any gaps and associated options for improvement.

Delivery Skills:

Consultancy Data Governance CIO Data Quality Risk Management
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Information Compliance with a Business Change approach

The customer did not have an adequate, user-friendly and modern recordkeeping system for staff to use increasing the risk of breaching the Public Records Act, Freedom of Information Act and the General Data Protection Regulation. They also had no way to monitor or report on information stored across multiple solutions and disparate ways of working...

Skills:

Information management Business Change Frameworks Business Change Management & Communication Project Management Records Management compliance
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Business Transformation

Transformation from a regional or franchise model into a centralised structure, with a new operating model. Enables delivery of efficiencies of scale and cost savings, establishes standardisation and consistency for an improved customer experience when dealing with larger clients across geographies. Aligns skillsets and clarifies decision making and accountabilities.

Delivery Skills:

Behavioural Change Business & Operational Analysis business architecture Business Change Management & Communication Business transformation Business Model Design
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Coach & Mentor to Children in Care

Working in partnership with Children’s Social Care and Adult Social Care helped to integrate Children in Care into the workplace for work experience and potential apprenticeships.

Skills:

coaching Mentoring
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Led delivery of a £12.5m Property Rationalisation Transformation Programme involving 5000 staff – Case Study Included

I was asked to lead one of the most challenging, complex Transformation Programmes of change involving  New Ways of Working (Culture Change), buildings rationalisation and creation of Community Hubs, for a Local Authority involving, People (over 5000), Place (35 buildings) and Technology (Windows 10, Office 365, Wifi telephony, MFD’s – Training all staff).

Skills:

programme management Programme Planning Project Management Business Change Management & Communication Change Communications and Engagement supplier management Benefits Management Behavioural Change budgets Business & Operational Analysis Business Optimisation Business transformation culture change facilitator
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Child Rescue Alert

I was watching a news story about the search for a missing child and was stunned at the statistic on missing children. The new reporter stated that with viewers overwhelmed with a high-profile missing child story and this particular missing child not being ‘as attractive’, and her parents without the resources, the chances of finding...

Skills:

Consultancy business and it operational processes Change Communications and Engagement Engaging communities and networks Strategic Communications
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Head of Transformation Programme at DWP

It was recognised that many areas of technology within the DWP were no longer fit for purpose with a resulting major impact on productivity. An extensive programme of change was required. I was asked to lead this programme.  

Skills:

program director
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