Transformation from a regional or franchise model into a centralised structure, with a new operating model. Enables delivery of efficiencies of scale and cost savings, establishes standardisation and consistency for an improved customer experience when dealing with larger clients across geographies. Aligns skillsets and clarifies decision making and accountabilities.
Creating a new way of thinking and prioritising
With ambitious goals and lots of activity in discussion and new senior managers, there was a desire to implement an agile approach with reusable tools, that determined priorities and an action plan aligned to the business strategy.
Product Management Transformation and ISO-27001/SOC 2 Operational Compliance
A small Fintech required change in the way they were developing their products and solutions since moving from exclusively providing Open Banking Payments APIs, to adding to their portfolio front-end solutions in the form and shape of Mobile Payments Apps (integrated with their existing APIs), obviously supporting both iOS and Android platforms. At the same...
Business improvement diagnostic
Diagnostic to understand your business, engage your people and identify key improvement areas.
Data Warehouse
It’s not everyday we get a request for help, but as this client of ours had been let down, we couldn’t resist. One of the prominent members of staff remembered working with us in a previous role, and chose us to help them build a data warehouse in a fortnight.
TRANSFORMATION TO A SELF-ORGANIZING, FULLY REMOTE TEAM
CONTEXT: A large company within the financial sector realized that their silos were preventing them from keeping pace with the industry, but more importantly rendering them unable to respond to changes in laws that were coming in a year. The goal was to work in teams as opposed to silos but this was a completely...
Turnaround of Business Analysis teams to eradicate delays and improve quality of deliverables to end-customer
In two different organisations I have been brought in to ‘turnaround’ the business analysis / business analyst (BA) teams. On my arrival the BA teams were causing delays of at least 2-3 months to the delivery of change projects due to a lack of quality in analysis output, and the slow pace of work.
Helping a large insurer achieve £30m savings over 5 years by better collaboration between operating units
A large, globally federated healthcare insurer wanted to create internal, ‘repeatable’ capabilities that would achieve the following goals across its country-specific operating units (OUs): (a) reduce the duplication of IT platforms supporting business-critical functions by creating one set of capabilities that can be re-used by multiple OUs (b) accelerate the transfer of knowledge and best...
