Customer Experience Projects

Sometimes our Customer Experience needs a boost, often when external factors create additional needs and expectations. A CX Project boosts your business when customers are less happy than they once were. Learn about CX while delivering tangible benefits with a CX Project.

Delivery Skills:

customer experience Business Change Management & Communication Project Management Benefits Management
Read more

Customer Experience Workshops

CX workshops familiarise teams with CX Concepts while driving commitment to fix, improve or transform customer experience.

Delivery Skills:

customer experience Workshop facilitation
Read more

Challenger transformation

Corporate Executive Board (CEB) had undertaken the first major piece of research into how and why people make purchasing decisions, since Professor Neil Rackham’s research on SPIN selling.

Skills:

sales effectiveness Sales Enablement Sales Team Transformation
Read more
1 4 5 6