One of the world’s leading retailers, with well over 300,000 employees and thousands of stores around the globe, the company also provides additional services beyond retailing, including pharmacies, health clinics and financial services. Due to the nature of the businesses it maintains, the company experiences a high volume of employee turnover, especially during holiday seasons....
STAR Stories Indi
Divestment successfully completed to contractually imposed deadline
The business divestment timescale was defined contractually and the workload was fixed and non-negotiable. The availability of resource with the required experience was strictly limited. There was no flexibility.
Major change programme for a large Norwegian Distribution organisation
The Client’s IT Services were provided by a single third party. Costs and achieved service levels were both unsatisfactory. The client’s strategy was to replace the single provider with five specialist providers in order to simultaneously reduce costs and improve service levels.
How I reduced decision making time from 9 months to 5 days by using Google Ventures Design Sprints
Working for the UK’s largest online insurance brokers providing commercial insurance such as Landlord, Shop and Business Insurance Policies. The Executive teams (CEO, COO, CFO, CTO etc) were looking to increase their market share in the UK (they also have a US branch) by potentially looking at targeting the traditional market place of insurance, e.g...
Keeping up with the Monzo’s & Starling’s in the Banking World
Working for a leading personal financial services company in the UK, the newly appointed COO wanted to break the trend of traditional product development in order to find ways to challenge and keep up with the “challenger banks” such as Monzo, Starling, N26 and Revolut. Recognising that if the company doesn’t adapt to newer ways...
A Hack Week to Remember – Validating Product Ideas in one week
The organisation has recently undertaken a 6 week innovation challenge, as designed and facilitated by us. You can read more about that case study here. For the last 6 weeks, the teams had been utilising various methods, tools and practices to explore ideas and embrace innovation through a test and learn culture. With their ideas...
Outsourced Royal Mail’s IT in the largest IT Outsource to date in Europe (in 2003)
Royal Mail’s IT was all serviced in-house and was a very fixed cost reducing the senior management’s ability to transform Royal Mail
Fix Rolls-Royce broken Outsource
Rolls-Royce had a full scope exclusive outsource with EDS that was broken
SABMiller achieved $200m of annual saving transforming to a single instance global template ERP .
SABMiller business was defining a Global Template for its transactional services. The information services functions were local across 70 markets and not in shape to deliver and run the Global Template.
Hivemind delivers GDPR capabilities and tools to global FTSE company
The client initially engaged Hivemind to review policy documentation, however it quickly became clear that our GDPR expertise and delivery capability would be valuable, not only to head office but to their 35 global subsidiaries. The client HQ perspective required a consolidated approach to reduce overhead, provide continuity and create an extensible approach that was...
