STAR Stories Indi

Delivering an effective integration service to blue-chip company

The CIO was new into the role and wanted to set up an effective integration service for the large and highly distributed IT department. I was brought in to work with the existing team and deliver new processes. The team had been very effective at cataloguing their integration deliveries and developing a technical strategy. The...

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IT cost reduction and service improvement

DHL is Global company based in Bonn, Germany. Appointed CIO for DHL Mainland Europe following the dismissal of the previous CIO. The business had a revenue of €3bn but barely broke even. IT service was poor, spend of €150m was too high and the organisation was fragmented across countries.

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New Opportunities for growing online caterer

An online caterer had grown rapidly through innovation in new offerings to its platform and services. It recognised that a systematic market research approach – based on identifying unmet needs – was needed to identify new opportunities efficiently and thereby continue its growth. It had tried an industry recognised approach that had yielded nothing but...

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Online gambling site identifies new market targets

Competition in the online gambling industry is intense. Our client was looking at how it could grow its market share in a growing industry It was particularly interested in Spain, Germany and UK. Several strategies were being considered but the next step was going to be significant – and it needed research based evidence to...

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Zurich Insurance: Interim Management & Service Delivery Improvement

Zurich Insurance was experiencing difficulties recruiting a Head of Global Data Centre Services. They also had problems with the quality of supplier service delivery with their key/main supplier. – the supplier resourced the services based on 80% offshore, 15% onshore, 5% nearshore and the teams were not working well together – service availability was poor...

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Thames Tideway Tunnels Core IS – Complete overhaul

Thames Tideway Tunnels, a newly regulated utility company established to design, design construct and finance the 25 kilometre sewer tunnel costing £4.3 billion, needed to prevent an average of 20 million tonnes each year of untreated sewage discharging into the tidal River Thames in London. The organisation had been in existence for over 7 years...

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BG Group – E&P IT – Windows 7 Refresh

To take advantage of the latest developments of software applications developments both generic and specialist geological systems (GIS), BG Group made the decision to move to the Windows 7 operating system across all aspects of their global organisation.

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