World leading scientific organisation needed to prepare its people for a major technology transformation
STAR Stories Indi
SAP Supply Chain Manual
SABIC didn’t have a full-fledged manual where all the knowledge is kept for anyone starting in the company.
Using data to iteratively deliver a complicated and controversial product
A prominent UK commercial broadcaster suspected that a growing proportion of their viewers were using ad block tools to avoid seeing adverts when watching online. This trend was concerning as advertising is the primary source of income for non-subscription-based commercial broadcasters and online content publishers. The advent of ad blockers (plugins a user installs in...
Group-wide Finance transformation portfolio for a leading Hospitality client with improved operational processes & digital ERP solutions
The Restaurant Group wished to consolidate & improve their group Finance services operations across the group incl. setup of best practices across Financial management, costs tracking, payment & reporting processes To enable the above a suite of new ERP solutions was procured which would be implemented to replace the current Finance ERP systems & solutions...
Delivered the design & setup of a group-wide IT eCommerce transformation portfolio incl. improved operational processes & new eCommerce digital trading solutions
An Investment management client (Cairngorm Capital) acquired a number of Merchant trading clients (B2B & B2C) which they wished to integrate into a single eCommerce trading solution To enable the above a group-wide eCommerce digital solution was procured to migrate the acquired businesses which were to be supplemented by centralised operational processes
It’s not about the software, it’s about the people
Following the roll out of a new CRM. The challenge was supporting the IT Director switch from an email first culture into a new CRM first. The problem was the MD, who trying to force the CRM to do all the work without changing how the busniess operated. He hadn’t changed the working the style...
Your Doctor Film and Media
Web App and Data Warehouse urgently required to track Covid testing and send results, with manual sending of result data.
Developing innovation management strategy and systems in a major utility
I was contracted for 2 years to support innovation at a major utility. On arriving it became apparent there was a lot to do as the organisation had limited understanding of innovation and was focussed on adoption of pre market technologies under the banner (supporting invention), with little implementation or return.
Delivered the design & setup of a group-wide IT service & customer support transformation programme incl. improved operational processes & a replacement ITSM solution
As part of a group-wide IT transformation programme L&Q wished to improve the delivery & overall performance of their IT services support & customer engagement/management services To support the above L&Q procured a new, mobile, web-based SaaS ITSM solution (Cherwell) to replace their current support solutions which was to be implemented as part of this...
Delivered the transformation & migration of business-critical systems & Citrix applications to Azure cloud solutions as part of a group-wide Cloud transformation programme
As part of a group-wide Transformation programme Croydon council setup a private Azure cloud solution into which they wished to migrate their business-critical systems, services & data The goal was to improve the performance, stability & security of the systems for staff & customers as well as enable remote & mobile access utilisation of business...
