Situation: When I joined the organisation, I quickly noticed a significant issue: there was a clear lack of transparency regarding the company’s objectives. New contractors were particularly affected, as they found it challenging to understand their roles and goals within the broader context of the organisation. This absence of streamlined and centralised information led to...
STAR Stories Indi
Digital Transformation for the RYA
Digital Vision and Roadmap 190919 v3 The Royal Yachting Assocation has been around since 1875 but had been loosing relevance, members and relevance. A key part of the issue was legacy tech, a lack of personalised / relevant content, poor data governance, a lack of automated processes and an absence of customer centricity, in a...
Revamping Inventory Management: A Digital Transformation Journey Yielding £400m in Savings
Engaged as a systems integrator on the Control Period’s IT Framework, the company was tasked with the Order and Inventory Management Portfolio of a nationwide spare parts supply management system.
Digital Maturity: OKR reporting tool improvement and automation
The client (SVP) lacked an efficient, automated, and transparent reporting tool. Leadership and stakeholders expressed concerns about the disproportionate amount of time spent on reporting rather than problem-solving. Additionally, there were instances of inaccurate and invalid data being reported, which did not align with the final figures. SMA’s also faced challenges in comprehending the data.
Scaled Agile Framework (SAFe®) Accredited Training Delivery
My client was spending an inordinate amount of money sending staff on public courses that were expensive. General feedback from attending public courses was there was no relation or context to the candidates own business and ways of working. Courses deemed as “poor value”.
Scaled Agile Framework (SAFe®) Implementation
The client is on a journey to implement the full SAFe® methodology in order to realise the full benefit of Agile delivery in a complex environment and programme. Requirement was for a SAFe® Practice Consultant (SPC6)
Scaled Agile Framework (SAFe®) Implementation
The client is on a journey to implement the full SAFe® methodology in order to realise the full benefit of Agile delivery in a complex environment and programme. Requirement was for a SAFe® Practice Consultant (SPC6)
Lean-Agile Commercial Training, Consultancy and Advice
A Government client was having significant difficulty being able to execute Agile delivery with suppliers who were not prepared to migrate to or embrace Agile ways of working, such that deliveries of outcomes were getting worse.
Strategic Overhaul: Reducing Complaints and Boosting Engagement in Banking
A commercial bank was experiencing a high volume of customer queries, leading to concerns about handling costs, potential loss of business, and possible regulatory issues due to suspected mis-selling.
Enhancing SME Support: A Strategic Approach to Value Demonstration and Continuous Improvement
A local university, upon the completion of an EU-funded project, needed to demonstrate the project’s value to its funders and sought ways to enhance its support to Small and Medium Enterprises (SMEs) in the future.
