Digital and Software Delivery Improvement
Service Summary
Improve delivery predictability and commercial control across product, engineering, UX and creative teams.
Typical Benefits
- Clearer priorities and delivery accountability.
- Better coordination across disciplines.
- Greater visibility of capacity, dependencies and progress.
- More predictable delivery aligned with client and business priorities.
Overview
I review how work is prioritised, planned, resourced and delivered, using team input and available performance information to identify the main barriers.
I apply Agile and Lean practices suited to the organisation, clarify ownership and establish useful delivery rhythms and measures. Improvements are introduced with the teams responsible for sustaining them.
Indicative timing: 2–3 weeks for assessment, followed by 6–8 weeks to introduce and embed priority improvements.
Our Requirements of You
- An agreed scope, budget, priorities and measures of success.
- A named sponsor and access to the people involved in the work.
- Relevant information about commercial performance, delivery, processes and systems.
- Availability for agreed workshops, reviews and decisions.
- Clear ownership of agreed actions within the business.
Our Commitments to You
- Practical recommendations grounded in your business priorities.
- Clear scope, responsibilities and agreed measures of progress.
- Regular communication about delivery, decisions, dependencies and risks.
- Respect for confidentiality and appropriate handling of business information.
- Hands-on collaboration, documented recommendations and an agreed handover.
Deliverables
- Delivery assessment and prioritised improvement plan.
- Revised planning, prioritisation and delivery practices.
- Clear responsibilities, review rhythms and escalation routes.
- Delivery scorecard, implementation support and handover.
Available Service Engagement Models
*This service may be engaged via multiple engagement model options to provide maximum flexibility.
Network Units
Network Units enable complete flexibility around any engagement. When using Network Units, clients can swap and change delivery experts, scope and duration of engagements in a frictionless manner with very little notice, in line with the quantity of Network Units purchased. Network Units can be purchased in blocks of any size and at any time and are billed in full at point of purchase.
Project Based Engagement
Project based engagements operate on the basis of agreeing work and any outcomes or milestones for delivery in advance of commencement of any engagement in a ‘Statement of Work’. Prices are fixed for the agreed deliverables and should changes be required, these may incur changes to delivery costs. Payment for Project Based Engagements are agreed on a case-by-case basis, giving consideration to risk, contract value, client payment history, relationship longevity and duration.
Subscription Service
A HiveMind Subscription Service enables clients to flexibly engage with HiveMind Expert(s) in line with the subscription purchased. Subscriptions typically run for 12, 24 or 36 months or can also be arranged on a rolling 6 monthly basis. Subscriptions for 6 or 12 months are billed at the commencement of service, with billing for 24 or 36 month contracts taking place on the annual anniversary of subscription commencement.
