Public-private joint venture was close to litigation. Problems were unearthed, solved and project delivered. The joint venture was a major scientific facility. It involved one of the most ambitious automated built environments in Europe. I was asked to participate when the project was running nine months late and the parties were close to legal claims...
Business Model Revolution
Tourism is a major foreign currency earner for Britain. The BTA (British Tourist Authority, now “Visit Britain”) was charged with promoting tourism to Britain. Its funding comes from the DCMS (Department for Media Culture and Sport). The BTA was subsidising the advertising costs of airlines, hotels and others in the tourism business. The DCMS was not...
Turnaround of Business Analysis teams to eradicate delays and improve quality of deliverables to end-customer
In two different organisations I have been brought in to ‘turnaround’ the business analysis / business analyst (BA) teams. On my arrival the BA teams were causing delays of at least 2-3 months to the delivery of change projects due to a lack of quality in analysis output, and the slow pace of work.
Helping a large insurer achieve £30m savings over 5 years by better collaboration between operating units
A large, globally federated healthcare insurer wanted to create internal, ‘repeatable’ capabilities that would achieve the following goals across its country-specific operating units (OUs): (a) reduce the duplication of IT platforms supporting business-critical functions by creating one set of capabilities that can be re-used by multiple OUs (b) accelerate the transfer of knowledge and best...
Showing a global bank which cyber controls were most relevant to each business division, combining with gap analysis to drive business-focused remediation
A global bank with investment banking, asset management and wealth management arms had a high degree of scrutiny of its cybersecurity posture by regulators and external as well as internal auditors. Due to the complexity of the organisation and its technology there was a long list of compliance gaps when measured against any security framework...
Intranet based Business Management System
[Can we say who needed this and what the problem is they were trying to solve? Also better in full sentences] Replacement and Upgrade of Intranet System
Guiding a multi-year risk mitigation program across the finish line
A global bank had a number of risk and audit findings around technology change management, which collectively created the impression to regulators, investors and clients of an uncontrolled environment where things could and would go wrong. This impression was amplified by real-life incidents including a change-related outage that took ATMs in the bank’s home market...
Unblocking delivery and creating capacity at a growing start-up
A leading food technology and delivery start-up grew considerably during the Covid-19 pandemic. They were looking to sustain that growth while competing with the many other eating options available as the UK returned to normality after lockdowns. The company created a logistic technology team to improve the range and reach of delivery options, including enabling...
FAMILY BUSINESS TRANSFORMATION
CHALLENGE FACED Family business focused on traditional values seeking to transform to a family owned corporate focus enterprise.
