Our organization underwent a significant transformation as we transitioned to adopting a new Target Operating Model (TOM) centred around digital sourcing. Despite this shift, its metric remained stagnant at 35% for an entire year, despite executive leadership continuously urging improvement.
TRANSFORMATION TO A SELF-ORGANIZING, FULLY REMOTE TEAM
CONTEXT: A large company within the financial sector realized that their silos were preventing them from keeping pace with the industry, but more importantly rendering them unable to respond to changes in laws that were coming in a year. The goal was to work in teams as opposed to silos but this was a completely...
Efficient Transformation Boosts Growth for Environmental Consulting Firm
An environmental consulting firm struggled with growth targets due to operational inefficiencies and a lack of effective collaboration between divisions and the business support functions. The business support functions were working in silos, trying to centralise too much activity whilst placing excessive demands on divisions. There was a pressing need for a new Target Operating...
Turnaround of Business Analysis teams to eradicate delays and improve quality of deliverables to end-customer
In two different organisations I have been brought in to ‘turnaround’ the business analysis / business analyst (BA) teams. On my arrival the BA teams were causing delays of at least 2-3 months to the delivery of change projects due to a lack of quality in analysis output, and the slow pace of work.
Helping a large insurer achieve £30m savings over 5 years by better collaboration between operating units
A large, globally federated healthcare insurer wanted to create internal, ‘repeatable’ capabilities that would achieve the following goals across its country-specific operating units (OUs): (a) reduce the duplication of IT platforms supporting business-critical functions by creating one set of capabilities that can be re-used by multiple OUs (b) accelerate the transfer of knowledge and best...
FAMILY BUSINESS TRANSFORMATION
CHALLENGE FACED Family business focused on traditional values seeking to transform to a family owned corporate focus enterprise.
GROWTH STRUCTURE
CHALLENGE FACED Growth organization seeking to grow between 80-120% year-on-year over the next 3 years including boosting capability and competency across all senior management, corporate governance, organization structure, reporting lines. Opportunity to review internal cost, capacity utilization and management reporting focused on growing profitability faster than revenue. Project Management of change projects across functions focused...
Sales Operations processes with HubSpot
The Head of Ops for this large Pharma Dat company needed a new sales process building within their CRM. They had ineffective MI reporting, Long, manual processes and zero automation.
Digital Transformation Drives 5x Enhanced Collaboration for a Major Asian Development Bank
A renowned international development bank based in Asia sought to cultivate a more collaborative and productive workforce.
Digitally Enabled Transformation: Enhancing Productivity and Collaboration
A National Penal System Provider was on the brink of a major digital transformation, aiming to prepare its workforce for digital and cloud-enabled new ways of working.