The CEO needed an interim growth lead to support with a sales transformation in the build-up to peak demand season.
Sales transformation for hospitality staffing platform
The CEO needed an interim growth lead to support with a sales transformation in the build-up to peak demand season.
Digital Transformation at University of Manchester
Students and staff have high expectations of the technology that the university should provide. The reality was often disappointing. In particular, students had much better technology on their phones than the university was providing and staff costs were high through poor process and manual activity.
Scaling with CRM: Pivoting for Growth
Upon being informed by the CEO about a necessity to simplify their database for scalability to meet growth plans, the VC conducted a review. They remained partially convinced. My organisation, as recommended by the VC, stepped in for a consultation. Within a brief conversation, it was evident that a comprehensive review was essential. The discovery...
Digital Transformation Project at DWP
A 180 degree change in IT strategy in Central Government resulted in the decision to stop the outsourcing of IT and instead to bring everything in-house. This included the development of new services as much as possible using in-house staff and the introduction of the Agile methodology. It also meant more competitive tendering for additional...
Third party exit and transition to new supplier
The CIO had a failing supplier relationship and major dissatisfaction for key stakeholders on the quality of customer experience.
Programme Rollout Support Team
Healthsystem was converting their EHR and needed go-live support for their operational departments to streamline adoption.
Beyond Limits: Unleashing empowering innovation to transform performance
Our organization underwent a significant transformation as we transitioned to adopting a new Target Operating Model (TOM) centred around digital sourcing. Despite this shift, its metric remained stagnant at 35% for an entire year, despite executive leadership continuously urging improvement.
TRANSFORMATION TO A SELF-ORGANIZING, FULLY REMOTE TEAM
CONTEXT: A large company within the financial sector realized that their silos were preventing them from keeping pace with the industry, but more importantly rendering them unable to respond to changes in laws that were coming in a year. The goal was to work in teams as opposed to silos but this was a completely...
Efficient Transformation Boosts Growth for Environmental Consulting Firm
An environmental consulting firm struggled with growth targets due to operational inefficiencies and a lack of effective collaboration between divisions and the business support functions. The business support functions were working in silos, trying to centralise too much activity whilst placing excessive demands on divisions. There was a pressing need for a new Target Operating...
