Delivered the design & setup of a group-wide IT eCommerce transformation portfolio incl. improved operational processes & new eCommerce digital trading solutions

An Investment management client (Cairngorm Capital) acquired a number of Merchant trading clients (B2B & B2C) which they wished to integrate into a single eCommerce trading solution To enable the above a group-wide eCommerce digital solution was procured to migrate the acquired businesses which were to be supplemented by centralised operational processes

Skills:

programme management project management Project Portfolio Management change management eCommerce Software as a Service (SaaS) cloud technologies #projects #agile agile delivery agile transformation Artificial Intelligence (AI) business and it operational processes Business Cases Business transformation Consultancy delivery lead digital strategy digital transformation innovation It Strategy IT Transformation PMO process improvement migration integration
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Your Doctor Film and Media

Web App and Data Warehouse urgently required to track Covid testing and send results, with manual sending of result data.  

Skills:

.net developer Data Architecture Data Management
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Delivered the design & setup of a group-wide IT service & customer support transformation programme incl. improved operational processes & a replacement ITSM solution

As part of a group-wide IT transformation programme L&Q wished to improve the delivery & overall performance of their IT services support & customer engagement/management services To support the above L&Q procured a new, mobile, web-based SaaS ITSM solution (Cherwell) to replace their current support solutions which was to be implemented as part of this...

Skills:

programme management project management Customer Service Management service desk ITSM agile delivery agile transformation Artificial Intelligence (AI) business and it operational processes Business Cases Business transformation change management cloud technologies Consultancy delivery lead digital strategy digital transformation innovation It Strategy IT Transformation PMO process improvement Project Portfolio Management migration integration
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Delivered the transformation & migration of business-critical systems & Citrix applications to Azure cloud solutions as part of a group-wide Cloud transformation programme

As part of a group-wide Transformation programme Croydon council setup a private Azure cloud solution into which they wished to migrate their business-critical systems, services & data The goal was to improve the performance, stability & security of the systems for staff & customers as well as enable remote & mobile access utilisation of business...

Skills:

programme management project management IT Transformation migration Systems Integration data migration #projects #agile agile delivery agile transformation Artificial Intelligence (AI) business and it operational processes Business Cases Business transformation change management cloud technologies Consultancy digital strategy digital transformation innovation It Strategy PMO process improvement Azure infrastructure Procurement APIs and micro-services
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Revitalising Business Efficiency: A Strategic Approach to Minimising Value Leakage

A FTSE 100 CFO was seeking to ensure that tangible value wasn’t being lost due to internal process inefficiencies and system problems. Amid budget pressures, limited capital for transformation, and concerns about profit growth, the CFO sought external support to assess the extent of value leakage. Board-level tension between the CFO and commercial P&L owners...

Skills:

creative problem-solving revenue assurance Cost-benefit analysis Problem Solving Consultancy Value Stream Mapping (VSM) process automation innovation Business Case Financial Systems TOM (Target Operating Model) Benefits Management
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Reinsurance Blockchain Platform Proposition Development and Launch

A new business proposition and new market is formed and it required new and expensive workforce for operations. The group CXOs are also responsible to provide for the new business.

Skills:

Blockchain Team Leadership stakeholder management compliance Proposition Development product management business architecture Partnerships Development
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Change approach as an integrated part of continuous improvement

A global manufacturing client delivering a vast amount of large scale transition, transformational and continuous improvement projects annually in the £Ms. Lacked consistency in delivery methods, embedding change, and struggled to demonstrate benefit realisation and justify the high costs.

Skills:

Behavioural Change Business Change Frameworks Change Change Healthchecks and Troubleshooting innovation innovation management Innovation Strategy digital
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Enhancing Efficiency through Process Automation & Finance Transformation

A Financial Director (FD) of a large insurance company required a comprehensive evaluation of finance processes across the business. The aim was to identify areas for improvement and create a roadmap for implementing the recommended changes.

Skills:

Business Capability Modelling Gap Analysis process automation Accounts Payables Automation business analysis
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