CX workshops familiarise teams with CX Concepts while driving commitment to fix, improve or transform customer experience.
Sales team turnaround
GFI Software, a SaaS MSP provider catering to the small to mid market of MSP’s Had neared market saturation and their SaaS business model was becoming unpredictable and revenue growth was falling.
The GC Index® & GCTranslate to improve Business Impact for Individuals, Teams and Organizations
Empowers organizations to drive productivity and achieve results by creating game-changing individuals, teams and cultures...in almost any situation that involves People.
Turning around an underperforming PMO team
SHL’s Digital PMO team were being set up to fail; under-resourced, low on motivation and with ill-defined roles that were not appreciated by the wider organisation.
Transitioning to Lean & Agile delivery in a global tech company
SHL’s product delivery approach was unable to support its new digital transformation strategy.
Transitioning a global SaaS company to Agile ways of working
SHL’s software delivery capability was not fit for purpose for a global, digitally led organisation.
Tech Co-Founder for B2B SaaS & Services business
A former colleague identified that there was an opportunity for a business offering B2B SaaS and associated services within the Supply Chain space, so three of us decided to found a company to address this opportunity.
Professionalising and scaling tech teams in early stage businesses
This story applies to three organisations, all relatively early stage tech businesses (revenues up to about £3-£4m). In both cases the CEO had determined that in order to scale the businesses they need to professionalise and scale their tech teams. In general morale was relatively low, projects were not being delivered, priorities were not fully...
Creation of new SaaS product from idea to revenue generation
The business’s existing SaaS suite was not able to handle a particular type of use case well. This meant that revenue opportunities were being missed. The challenge was to find a way to create a new product that would enable the business to monetise this use case.
Delivered the transformation & migration of 15 business critical IT systems across multiple sites into central virtualised co-located data centres incl. improving business processes & system upgrades
London Ambulance’s business-critical systems were hosted across multiple sites of varying quality, security & costs; also, a number of the systems were not up to date In line with the IT strategy a co-located data centre hosting solution was procured from BT Global services into which these systems would be migrated
