A new business proposition and new market is formed and it required new and expensive workforce for operations. The group CXOs are also responsible to provide for the new business.
Enhancing Efficiency through Process Automation & Finance Transformation
A Financial Director (FD) of a large insurance company required a comprehensive evaluation of finance processes across the business. The aim was to identify areas for improvement and create a roadmap for implementing the recommended changes.
Big Data Digital Business Transformation
The client, a multinational insurance company, the largest general insurer and a leading life and pensions provider wanted to deploy big data using Hadoop as the platform to process and store large volumes of data thereby enabling predictive analysis, scalability, improvement of operations, better customer service, creation personalized marketing campaigns, cost-saving and ultimately increase revenue...
SmartDisk Corporation
Transform $120m+ revenue but loss-making NASDAQ listed Consumer Electronics Company.
ISO 27001 in 6 months
The business had several banking clients using our internally hosted software platform to manage it’s built assets. As one might expect, they had an audit requirement for our systems to be ISO27001 compliant. The business had kicked this can down the road for several years to the point that it had become a deal breaker...
Digital Transformation Consultancy, Advisory and Delivery
Sector agnostic, we deliver products and services within the digital transformation space.
Applications Rationalisation for Two Local Authorities
In 2016, two local Authorities in London (The London Borough of Richmond upon Thames and Wandsworth Borough Council), in order to make savings of £1m per year, formed a Shared Staffing Agreement (SSA).
CX Mentoring
Sometimes a business is making great strides with Customer Experience but needs a little advice or a friendly ear. CX Mentoring helps you explore Customer Experience in your environment, developing ideas and plans. We can work 1-2-1 or in groups.
Sustaining Customer Experience
Two factors put your customer experience under pressure. 1) Customer expectations forever change. 2) As organisations grow, they divide into specialist teams (aka functions). These factors challenge your team and change the experience you deliver. While we offer CX Projects to boost Customer Experience, one off changes eventually become obsolete. So, we recommend clients embrace...
Customer Experience Projects
Sometimes our Customer Experience needs a boost, often when external factors create additional needs and expectations. A CX Project boosts your business when customers are less happy than they once were. Learn about CX while delivering tangible benefits with a CX Project.
