Enable Business Transformation through Technology Innovation
Change Readiness Diagnostic & Plan (Prosci Methodology)
Worked as Change Advisor/Consultant for a SaaS company that provides profit and margin improvement software to manufacturing companies with complex product portfolios. For the software to be utilised effectively, it required a significant amount of behaviour change by the Sales organisation as the way customers were segmented was very different and the emphasis shifted from...
Optimising Operations: Securing Success Through Operational Improvements for Contract Extension
Customer demanding operational improvements in return for a five year contract extension.
Operations Management Mentoring & Development
Identify needs for development of Operations Management Staff to deliver the business strategy - Deliver Mentoring to develop Ops Management in line.
Unilever Cyber Security Transformation
Unilever needed a major cybersecurity transformation program.
Turnaround of a loss making heritage and educational charity
I was drafted in as an Interim GM to a charity that manages the world’s oldest mechanised paper mill with a visitor centre where they provide educational programs. The charity turned out to be £2.6M in debt with the banks chasing them as well as having a CVA to contend with. They were approximately three...
Tracking bespoke product pallets helps with contract renegotiation
The logistics function of a large manufacturer was seeing a drop in the return of bespoke-made pallets for a particular global client. These pallets were expensive to produce and the agreement with the client was that after the products had been delivered, the pallets were sent back to the manufacturer immediately so they could be...
Doubling eCommerce Sales and Digital Marketing Budgets: A Multi-Year Transformation Success
A Consumer Goods corporation found itself with a lower market share in eCommerce compared to other channels, despite the rapid growth of eCommerce sales. Their digital marketing expenditure was also lagging behind industry competitors, leading to an overall market share decline.
Business Transformation
Transformation from a regional or franchise model into a centralised structure, with a new operating model. Enables delivery of efficiencies of scale and cost savings, establishes standardisation and consistency for an improved customer experience when dealing with larger clients across geographies. Aligns skillsets and clarifies decision making and accountabilities.
Creation of Category Strategy for Specialist Medical Device Services
Sterilisation services had been in place since the inception of the medical device product and had not been market tested. The initial agreement was agreed when the medical device was first introduced to the market and it was unknown whether the level of service or pricing was still competitive in the market or if there...
