Providing services to 291,775 residents Central Government funding decreasing by 60% from 2010 – 2020 87% of residents already online and have a 24/7 expectation Committed to modernising how residents access council services Realisation that delivery practices must change to achieve this In late 2015 the council stood up #DigitalStockport and the Digital By Design...
Addressing cross functional inefficiencies through business architecture, analysis and process improvement.
The clients executive team recognised that cross-cutting inefficiencies were impacting performance and success in achieving the Corporate Strategy. The organisation were going through a transformation, introducing a Target Operating Model (TOM) and Organisational Design (OD). They requested help identifying the inefficiencies and opportunities for improvement in the areas of Corporate Strategy and Governance & Assurance.
Replacing outdated ICT (Information and Communications Technology) throughout business
The client is very safety-conscious, which results in a lot of resistance to change – we know what we do now is safe, and anything different represents a risk. This manifests in ICT – the attitude “if it ain’t broke, don’t fix it” means that servers, operating systems, networking equipment, databases and apps were all...
UX and Service Design Consulting
End-to-end UX consulting from strategy, research, presenting, design, testing, measuring and reporting.
Leadership Development & Executive Education
A large organisation was investing significantly in professional training but achieving inconsistent business outcomes. Generic public courses lacked organisational context, limiting knowledge transfer, practical application and return on investment.
Enhancing SME Support: A Strategic Approach to Value Demonstration and Continuous Improvement
A local university, upon the completion of an EU-funded project, needed to demonstrate the project’s value to its funders and sought ways to enhance its support to Small and Medium Enterprises (SMEs) in the future.
IdeaAlchemy: Transforming Raw Ideas into Golden Opportunities
IdeaAlchemy brings concepts to life, creating from initial idea into a fully operational proof-of-concept model, using research-backed methodologies to validate your vision, mitigate risks, and unlock investor interest
Agile Implementation and Coaching to UK Joint Biosecurity Centre (Covid19)
During the COVID-19 pandemic, the UK Joint Biosecurity Centre (JBC), operating within the Accelerated Capability Environment (ACE), needed to rapidly establish governance, planning and delivery capabilities to support a national response. Teams were geographically dispersed, working remotely and operating within a highly sensitive, fast-moving political environment where timely, evidence-based decisions were critical.
Innovation for a technological consultancy
The client is a traditional technically based consultancy. The problem they had was that their offering was based on simply improving their customers operations by simply implementing new methods. Typically, helping the client to push their staff to achieve higher targets through efficiency and technology. This organisation realised that simply doing this often did not...
