SAP Supply Chain Manual

SABIC didn’t have a full-fledged manual where all the knowledge is kept for anyone starting in the company.

Skills:

supply chain SAP
Read more

CX Mentoring

Sometimes a business is making great strides with Customer Experience but needs a little advice or a friendly ear. CX Mentoring helps you explore Customer Experience in your environment, developing ideas and plans. We can work 1-2-1 or in groups.

Delivery Skills:

customer experience coach
Read more

Sustaining Customer Experience

Two factors put your customer experience under pressure. 1) Customer expectations forever change. 2) As organisations grow, they divide into specialist teams (aka functions). These factors challenge your team and change the experience you deliver. While we offer CX Projects to boost Customer Experience, one off changes eventually become obsolete. So, we recommend clients embrace...

Delivery Skills:

customer experience Business Strategy change management Project Management
Read more

Customer Experience Projects

Sometimes our Customer Experience needs a boost, often when external factors create additional needs and expectations. A CX Project boosts your business when customers are less happy than they once were. Learn about CX while delivering tangible benefits with a CX Project.

Delivery Skills:

customer experience Business Change Management & Communication Project Management Benefits Management
Read more

Customer Experience Workshops

CX workshops familiarise teams with CX Concepts while driving commitment to fix, improve or transform customer experience.

Delivery Skills:

customer experience Workshop facilitation
Read more

Advisor – Technology, Innovation and Local Content

SABIC, Riyadh, Saudi Arabia Reporting to the VP for the Local Content and Business Development Unit at the centre of SABIC’s drive to initiate, develop and embed the company’s Local Content strategy, both upstream and downstream, in full alignment with the Kingdom of Saudi Arabia’s Vision 2030   Spanning both internal and external stakeholders, providing...

Skills:

3rd party delivery process Acquisition due diligence research Algorithms Business & Operational Analysis Consultancy
Read more