The path from security director to respected executive is perilous. Some never make it. However, any manager who demonstrates consistent cleverness and understanding of the business, will generally grow in rank and influence. There are many ways to show this savvy. Some security professionals are adept at law enforcement and investigations; others are more political,…
Video killed the radio star and ambiguity killed my project
A number projects are initiated and often progressed before a clear or common understanding of their outcome is established and agreed. Statements are made about what the project is supposed to achieve, but all too often those statements mean different things to different people and the consequences of the perceived change across the business model…
What did I learn about digital leadership from riding fast motorcycles
Most of the people that know me also witnessed of my long-running passion for motorcycles and the Italian brand Ducati in particular. For all my sins, I also like to reflect on various experiences in life and relate them to my work interests in digital leadership, change management and team coaching. As it happens, riding…
Collaborative Mentoring: Decoding Digital Transformation Secret of Business Sustainability
Digital Transformation has been the most concerning agenda for every organization boardroom today & to combat this high tide, a new wave of Mentors is trending these days, where every other person is projecting itself to be a self-proclaimed mentor capable of enabling businesses & professionals achieve overnight success. Despite of lack of credentials to…
Enterprise and Business Architecture – Why bother?
The business case for applying Enterprise and Business Architecture to organisations is often misunderstood or not articulated in a way that a “return on investment” is tangible to those who hold the purse strings. I have pulled together a quick guide to where I see some of the key tangible benefits that support the case…
Healthcare disruption begins…
.. as Amazon, Berkshire Hathaway and JP Morgan Chase come together in an Industry first to tackle soaring healthcare costs Who’s impacted, Why and What can midsize pharma companies do? Ramifications of the recent announcements are still being felt as everyone grasps the enormity of this game-changing move by these giant, influential employers who announced…
Still the Biggest Barrier to Change
I wrote most of this four years ago. Sadly, not much in my experience has changed since so I thought it was worth a revision. Management workshops and discussion boards often ask what gets in the way of successful change. Typical replies say that Barriers to Change are: Money Senior sponsorship Individuals’ resistance to change…
YOU’RE BUILDING OR MANAGING AN INNOVATION HUB? THIS POST IS FOR YOU!
You’re building or managing an innovation hub? This post is for you! Innovation hubs – the buzzword of buzzwords. Every organisation wants one, all the big names have one. The promise sounds great – a space that fosters innovation. But do they deliver? And what differentiates successful from underperforming innovation hubs? I helped organisations in…
Going Digital & Agile Architecture
Recently, I’ve been reading/re-reading some great related articles that discuss agile architecture and the need recognise the business as a complex adaptive system. Here are a few favourite quotes from those articles: Is Agile killing EA #1? By Charles Betz “the EA team needs to match the cadence of the Agile teams. This is a…
How Win-Loss Analysis Can Help The Customer Experience
Customer Experience (CX) responsibility does not lie in one group, rather it is an all-encompassing organizational endeavor. The best way to ensure a sound CX program is when companies take a cross-functional team approach. Sales is a key part of that cross-functional team approach. The Sales team contributes to CX in two very important ways. First, Sales…
