STAR Stories Indi

Providing product clarity and direction through business capability modelling, analysis and innovation.

Client executives and trustees were struggling to understand the objectives and product direction of a proposed ‘participatory model’ and customer experience, despite considerable investment and supporter research. Impacting buy-in for a business and digital transformation that would help modernise the organisation. The programme had been running for 5 years (through the pandemic), at considerable expense,...

Skills:

business analysis business architecture Business Capability Modelling Business Clarity Business transformation creative problem-solving Co-creation Consultancy Explaining Complexity Simply Strategy - business, project and experiences Future-scoping Tech For Good Product Vision/Strategy solution design
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MBA – Management Challenge with Fujitsu

In 2010, the cloud computing was very new concept in the market. Fujitsu asked me to develop a new strategic  and marketing direction for this new business. The challenge to be addressed was how business needs to evolve to match the delivery of agile IT and furthermore how Fujitsu needs to develop its services offerings...

Skills:

Go to market strategy Business Strategy Marketing Strategy strategic thinking
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Change Readiness Diagnostic & Plan (Prosci Methodology)

Worked as Change Advisor/Consultant for a SaaS company that provides profit and margin improvement software to manufacturing companies with complex product portfolios. For the software to be utilised effectively, it required a significant amount of behaviour change by the Sales organisation as the way customers were segmented was very different and the emphasis shifted from...

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Addressing cross functional inefficiencies through business architecture, analysis and process improvement.

The clients executive team recognised that cross-cutting inefficiencies were impacting performance and success in achieving the Corporate Strategy. The organisation were going through a transformation, introducing a Target Operating Model (TOM) and Organisational Design (OD). They requested help identifying the inefficiencies and opportunities for improvement in the areas of Corporate Strategy and Governance & Assurance.

Skills:

Workshop facilitation Business Capability Modelling organisational transformation business analysis process mapping Gap Analysis TOM (Target Operating Model) Enterprise and Business Architecture stakeholder management
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Replacing outdated ICT (Information and Communications Technology) throughout business

The client is very safety-conscious, which results in a lot of resistance to change – we know what we do now is safe, and anything different represents a risk. This manifests in ICT – the attitude “if it ain’t broke, don’t fix it” means that servers, operating systems, networking equipment, databases and apps were all...

Skills:

Benefits Management Business Change Management & Communication Behavioural Change technology leadership
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CIO

London based consultancy distributing FMCG products, operates in Europe and Africa and exclusive distributor for BAT (British American Tobacco)  in Nigeria. Greenfield project – Focused on creating and delivering an IT strategy with business solutions architecture, underpinning rapidly business expansion plans. Difficult working environment in Africa, right skills set of employees, IT and communication infrastructure,...

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Channel and Partner Management – Africa, South and North Europe

Business Transformation for US based e-Assessment organisation in a challenging  working environment in Africa and Europe. Sub-Saharan Africa is lowest performing region globally Failed to attract new clients and clients refusing to operate in an environment where quality and security of high stake exams being compromised Volume and revenue down in major Economy within Sub-Saharan...

Skills:

Business transformation business process stakeholder management Stakeholder Engagement B2B Customer Relationship Mgmt. relationship management
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Enabling Digital Strategy

Upon the appointment of the new Global Chief Digital Officer, the Digital Transformation Programme was initiated with a view to setting up and planning activities within the programme to accelerate digital adoption across the global legal firm. The objective was to execute the Digital Strategy the Board Members and Executive team agreed upon within a...

Skills:

Business Strategy digital transformation Change Communications and Engagement Stakeholder Engagement Product Vision/Strategy Data Analysis
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