Situation: The Offshore division of an exploration and production company had lost $1bn on a single well and the Group CEO wanted to hold someone accountable (his actual words were, “I want someone’s head on a spike!”). There was a lot of tension between the parent organisation and the offshore organisation and the business was...
STAR Stories Indi
Set up multi-year partnership with a client in a new industry vertical
Situation: A Partnership Deal had stalled between a global professional services firm and a global telecoms client as they were uncertain how our two organisations could work together effectively in a new domain (healthcare industry vertical) and what types of connected healthcare propositions we would jointly take to market. I received the call to help...
Developing Medical Device Diagnostic Products at a CRO
Our client was a multinational molecular testing company in academic and pharmaceutical research. They had a technology that had the potential to be scoped into a diagnostic device in a secondary healthcare setting. They wanted to develop the technology, validate it, and submit it for regulatory approval. Once created, the technology had to be transferred...
Design, build, and launch of UK’s first mobile-first bank
Situation: The parent company of a UK regional Bank wanted to divest the business, but had no growth story, a declining customer base, and seriously needed to modernise the business. They wanted to launch a new current account to attract a younger generation of customers.
Digital Strategy, IIED
The COO of IIED needed to align stakeholders on a compelling technology strategy that both charts a clear multi-year roadmap and positions the organisation to be responsive to disruptive technological change
Communications and Effectiveness Consulting, WarnerMedia Europe
Brought in by Chief Digital Officer for Europe to improve collaboration effectiveness for the senior technical team
Operational change in a Creative agency setting
I was asked to join the board of a WPP owned creative / digital agency as their Creative Services Director responsible for production and ways of working in the agency.
Digital transformation of Audi Cam into an eCommerce platform
The Managing Director of Volkswagen Group UK instructed the Audi retail network to offer customers the choice to spread the cost of any vehicle repair work across a number of interest-free instalments or to pay straight away if preferred and with or without pre-agreed costs, directly within their personalised Audi Cam. These options built on...
